Call Center Representative. Salary Upto 30K.

Gratitude Jobs Ahead Hr Inc; Cauayan; On-site; PHP 201,000 - 335,000; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Incentives

HMO

Annual Company Trip

Free Meals

Sleeping Quarters

Job summary

Gratitude Jobs Ahead Hr Inc is seeking a Call Center Representative on-site to handle customer inquiries and resolve issues via phone and email. The role requires strong communication skills and the ability to work with a high volume of calls.

The position offers a salary up to 30K with health insurance and incentives. Flexible hours may be required, including nights and weekends, and the company promotes performance-based rewards.

Qualifications

• Educational qualifications include a high school diploma or equivalent; additional customer service certification is a plus.
• Experience: 5–7 years in a call center or customer service role is required.
• Strong communication and interpersonal skills are essential.
• Ability to handle high call volumes and follow up on issues.

Responsibilities

• Assist customers by answering inquiries and resolving issues via phone and email.
• Provide detailed information about products and services to improve understanding.
• Handle customer complaints professionally and provide solutions.
• Maintain logs of interactions and transactions in the company database.
• Collaborate with team and management to improve service processes.

Skills

Excellent communication

Interpersonal skills

Education

High school diploma or equivalent

Customer service certification (plus)

Job description

Call Center Representative. Salary upto 30K.

On-site - Quezon 5-10 Yrs Exp High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Annual Company Trip, Free Meals, Sleeping Quarters

Description

• Assist customers by answering inquiries and resolving issues through phone calls and emails.
• Provide detailed information about products and services to enhance customer understanding.
• Handle customer complaints with professionalism and provide appropriate solutions.
• Maintain accurate logs of customer interactions and transactions in the company database.
• Collaborate with team members and management to improve customer service processes.

Requirements

• Educational Qualifications: High school diploma or equivalent; additional certification in customer service is a plus.
• Experience Level: 5–7 years of experience in a call center or customer service role.
• Skills and Competencies: Excellent communication and interpersonal skills.
• Responsibilities and Duties: Ability to handle high call volumes and ensure timely follow-up on customer issues.
• Qualities and Traits: Strong problem-solving skills and a customer-oriented mindset.
• Working Conditions: Ability to work flexible hours, including nights and weekends.

Tips

Some of our features may not work properly on your device.