Call Center Agents With Salary Upto 30K+Inc.

Gratitude Jobs Ahead Hr Inc; Cauayan; On-site; PHP 201,000 - 335,000; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Incentives

HMO

Annual Company Trip

Free Meals

Sleeping Quarters

Job summary

Gratitude Jobs Ahead Hr Inc in Quezon is seeking call center agents to provide information on products and services, respond to inquiries, and deliver professional service to customers on-site in Quezon. The role requires 1–3 years of relevant experience and a bachelor’s degree is preferred.

Effective communication, empathy, and the ability to resolve conflicts are essential to maintain customer satisfaction and contribute to team performance in a fast-paced environment.

Qualifications

• Bachelor’s degree in a relevant field preferred.
• 1–3 years of experience in a call center or customer service role.
• Strong communication and interpersonal skills.
• Ability to handle difficult situations and resolve conflicts.
• Patient, empathetic, and a good listener.
• Ability to work in a fast-paced environment and meet performance targets.

Responsibilities

• Respond to customer inquiries and provide accurate information regarding products and services.
• Handle customer complaints and resolve issues in a timely and efficient manner.
• Maintain a positive and professional attitude towards customers at all times.
• Document customer interactions and maintain detailed records of inquiries.
• Collaborate with team members to improve customer service processes.

Skills

Communication skills

Interpersonal skills

Conflict resolution

Education

Bachelor’s degree in a relevant field

Job description

Call center Agents with Salary upto 30K+inc.

On-site - Quezon 1-3 Yrs Exp Bachelor Full-time

Chat

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Annual Company Trip, Free Meals, Sleeping Quarters

Description

• Respond to customer inquiries and provide accurate information regarding products and services.
• Handle customer complaints and resolve issues in a timely and efficient manner.
• Maintain a positive and professional attitude towards customers at all times.
• Document customer interactions and maintain detailed records of inquiries.
• Collaborate with team members to improve customer service processes.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: 1–3 years of experience in a call center or customer service role.
• Skills and Competencies: Strong communication and interpersonal skills.
• Skills and Competencies: Ability to handle difficult situations and resolve conflicts.
• Qualities and Traits: Patient, empathetic, and a good listener.
• Responsibilities and Duties: Ability to work in a fast‑paced environment and meet performance targets.