CALL CENTER REPRESENTATIVE – FRESHERS WELCOME

Neksjob Philippines; Pampanga; On-site; PHP 201,000 - 268,000; Full time

Benefits offered by this job

Equity Incentive Plan

Commission

Performance Bonus

Incentives

Job Training

Professional Development

Job summary

Neksjob Philippines is hiring Call Center Representatives who are eager to learn and grow in the BPO industry. Fresh graduates and applicants without call center experience are welcome to apply.

Key duties include answering inbound calls, assisting customers, and processing requests while maintaining accurate records. Training is provided, with shifts and weekends as needed to meet business needs.

Qualifications

• Strong verbal and written English communication skills.
• Open to applicants with no call center experience.
• Willing to undergo training and work on weekends/holidays.

Responsibilities

• Answer inbound customer calls
• Assist customers with questions and concerns
• Provide solutions based on company guidelines
• Process customer requests and transactions
• Keep customer records updated
• Escalate complex concerns to the appropriate department

Skills

Verbal English

Written English

Communication skills

Basic computer skills

Education

Senior High School

College graduates

Undergraduates may apply

Tools

None

Job description

CALL CENTER REPRESENTATIVE – FRESHERS WELCOME

Job Description

Employee Recognition and Rewards

• Equity Incentive Plan
• Commission
• Performance Bonus
• Incentives

Professional Development

• Job Training
• Professional Development

Job Description:

Start your career in the BPO industry with us. We are hiring Call Center Representatives who are willing to learn and grow. Fresh graduates and applicants without call center experience are welcome to apply.

Key Responsibilities:

• Answer inbound customer calls
• Assist customers with their questions and concerns
• Provide solutions based on company guidelines
• Process customer requests and transactions
• Keep customer records updated
• Escalate complex concerns to the appropriate department

Qualifications:

• Open to applicants with no call center experience
• Senior High School, college graduates, and undergraduates may apply
• Strong verbal and written English communication skills
• Basic computer skills
• Willing to undergo training
• Willing to work on weekends, holidays, and shifting schedules when required
• Good problem-solving and interpersonal skills

Why Join Us:

• No BPO experience required
• Competitive compensation
• Incentives and bonuses
• Opportunities for promotion and career development