CALL CENTER REPRESENTATIVE – FRESHERS WELCOME

Neksjob Philippines; Misamis Oriental; On-site; PHP 201,000 - 290,000; Full time

Benefits offered by this job

Equity Incentive Plan

Commission

Performance Bonus

Incentives

Job Training

Professional Development

Job summary

Neksjob Philippines in Misamis Oriental is seeking Call Center Representatives fresh graduates who are eager to learn and grow. No experience required; training provided; you will handle inbound calls, assist customers, and document records.

You must have strong English communication, basic computer skills, and willingness to work weekends and shifts. This role offers competitive pay, incentives, and opportunities for career development within a supportive team.

Qualifications

• Open to fresh graduates or applicants with no call center experience.
• Strong English communication, both written and spoken.
• Willing to undergo training and adapt to shifts.
• Ability to learn company guidelines and use basic computer tools.
• Willing to work on weekends/holidays and shifting schedules when required.

Responsibilities

• Answer inbound customer calls.
• Assist customers with questions and concerns.
• Provide solutions based on company guidelines.
• Process customer requests and transactions.
• Keep customer records updated.
• Escalate complex concerns to the appropriate department.

Skills

English proficiency

Verbal and written communication

Problem-solving

Interpersonal skills

Willingness to learn

Basic computer skills

Education

High school diploma / College degree

Tools

Basic computer applications

Job description

CALL CENTER REPRESENTATIVE – FRESHERS WELCOME

Job Description

Employee Recognition and Rewards

• Equity Incentive Plan
• Commission
• Performance Bonus
• Incentives

Professional Development

• Job Training
• Professional Development

Job Description:

Start your career in the BPO industry with us. We are hiring Call Center Representatives who are willing to learn and grow. Fresh graduates and applicants without call center experience are welcome to apply.

Key Responsibilities:

• Answer inbound customer calls
• Assist customers with their questions and concerns
• Provide solutions based on company guidelines
• Process customer requests and transactions
• Keep customer records updated
• Escalate complex concerns to the appropriate department

Qualifications:

• Open to applicants with no call center experience
• Senior High School, college graduates, and undergraduates may apply
• Strong verbal and written English communication skills
• Basic computer skills
• Willing to undergo training
• Willing to work on weekends, holidays, and shifting schedules when required
• Good problem-solving and interpersonal skills

Why Join Us:

• No BPO experience required
• Competitive compensation
• Incentives and bonuses
• Opportunities for promotion and career development