Call Center Representative

Pelicen Incorporated; Philippines; On-site; PHP 240,000 - 360,000; Full time

Job summary

Pelicen Incorporated is seeking ambitious Outbound Sales Agents to drive sales in a dynamic Forex education environment. You will handle high-volume calls, educate prospects on our programs, and close deals while delivering excellent customer service.

Candidates should have 6 months to 1 year in outbound sales, be highly coachable, and comfortable using Sales CRM tools. Onsite work from Monday to Friday 12:00 nn–9:00 pm is required.

Qualifications

• A minimum of 6 months to 1 year experience in outbound sales.
• We accept newbies with Customer Service experience in other industries.
• Highly coachable and coachable mindset.
• Ability to use Sales CRM tools.
• Excellent listening, verbal, and written communication skills.
• Excellent Telephone Manner and professional demeanor.
• Willing to work onsite Monday to Friday, 12:00 nn to 9:00 pm.

Responsibilities

• Contacting potential or existing customers to inform them about a product or service
• Hunt for business opportunities through high-volume outbound activity (100-150+ calls/day)
• Be knowledgeable about products and market trends
• Provide excellent customer service in a friendly and courteous manner
• Solicit sales and handle inquiries or complaints
• Ask questions to understand customer requirements and close sales
• Gather and document customer information and purchases
• Negotiate and close sales and establish new accounts

Skills

Outbound sales

CPM/CRM tools

Communication skills

Telephone manner

Time management

Tools

Sales CRM tools

Job description

Pelicen Inc. is currently seeking an ambitious, proactive, self-motivated and target driven Outbound Sales Agents. We specialize in teaching beginner-advanced candidates how to build a secondary or primary income via the financial market through our technology solutions. We have a fantastic and driven team, made up some of the best in the industry with a wealth of experience. We offer great basic and commission percentages plus bonus payments.

We are looking to hire ONLY individuals who are seeking a fun, yet rewarding and hardworking environment. If you are energetic and have a strong desire to work in a fun, inclusive, and dynamic working environment then you are the ideal candidate for the role. As an Outbound Sales Agent you will play a crucial role within the Forex Trading onboarding process. All leads have opted in to hear about the company’s wide range of trading education programs.

Responsibilities Will Include (but Not Be Limited To)

• Contacting potential or existing customers to inform them about a product or service


• Hunt for business opportunities through a high volume (100-150+ calls per day) of outbound activity in a metric-driven sales process


• Being knowledgeable about products and services offered by the business and the market trends


• Provide excellent customer service in a friendly and courteous manner


• Solicit sales, provide information about products and services, or handle complaints


• Ask questions to understand customer requirements and close sales


• Go the “extra mile” to meet sales quota and facilitate future sales


• Gathering and documenting customer information, payment methods, purchases, and reactions to products


• Negotiating and closing sales and establishing new customer accounts


• A minimum of at least 6 months to 1 year experience in outbound sales


• We accept newbies with Customer Service experience in other industry


• Self-starter with a sale ‘’hunter’’ mentality


• Highly coachable


• Ability to learn about products and services and describe/explain them to prospects


• Ability to use Sales CRM tools


• Excellent listening, verbal, and written communication skills


• Excellent Telephone Manner


• Strong Organizational and time management skills


• Ability to work independently with little or no supervision


• Cool tempered and able to handle rejections


• High degree of professionalism, with a confident and assertive style


• Willing to work onsite from Monday to Friday from 12:00nn to 9:00pm shift