Call Center Representative

Pelicen Inc.; Makati; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Commissions and bonuses

Dynamic working environment

Job summary

A financial services company in Makati is looking for an Outbound Sales Agent to contact potential customers and inform them about their services. Candidates should have at least 6 months of outbound sales experience or customer service background, possess strong communication skills, and demonstrate a proactive sales approach. The role requires handling a high volume of calls in a dynamic environment, with the potential for bonuses based on performance.

Qualifications

• Minimum of 6 months to 1 year experience in outbound sales.
• Open to newbies with customer service experience.
• Self-starter with a 'hunter' mentality.

Responsibilities

• Contact potential or existing customers to inform them about products or services.
• Make 100-150+ outbound calls per day.
• Provide excellent customer service in a friendly manner.
• Negotiate and close sales, and establish new customer accounts.

Skills

Strong sales skills

Excellent communication skills

Organizational skills

Attention to detail

Customer service experience

Tools

Sales CRM tools

Job description

Pelicen Inc. is currently seeking an ambitious, proactive, self-motivated and target driven Outbound Sales Agents. We specialize in teaching beginner-advanced candidates how to build a secondary or primary income via the financial market through our technology solutions. We have a fantastic and driven team, made up some of the best in the industry with a wealth of experience. We offer great basic and commission percentages plus bonus payments.

We are looking to hireONLYindividuals who are seeking a fun, yet rewarding and hardworking environment. If you are energetic and have a strong desire to work in a fun, inclusive, and dynamic working environment then you are the ideal candidate for the role. As an Outbound Sales Agent you will play a crucial role within the Forex Trading onboarding process. All leads have opted in to hear about the company’s wide range of trading education programs.

Responsibilities will include (but not be limited to):

• Contacting potential or existing customers to inform them about a product or service
• Hunt for business opportunities through a high volume (100-150+ calls per day) of outbound activity in a metric-driven sales process
• Being knowledgeable about products and services offered by the business and the market trends
• Provide excellent customer service in a friendly and courteous manner
• Solicit sales, provide information about products and services, or handle complaints
• Ask questions to understand customer requirements and close sales
• Go the “extra mile” to meet sales quota and facilitate future sales
• Gathering and documenting customer information, payment methods, purchases, and reactions to products
• Negotiating and closing sales and establishing new customer accounts

• A minimum of at least 6 months to 1 year experience in outbound sales
• We accept newbies with Customer Service experience in other industry
• Self-starter with a sale ‘’hunter’’ mentality
• Highly coachable
• Ability to learn about products and services and describe/explain them to prospects
• Ability to use Sales CRM tools
• Excellent listening, verbal, and written communication skills
• Excellent Telephone Manner
• Strong Organizational and time management skills
• Ability to work independently with little or no supervision
• Cool tempered and able to handle rejections
• High degree of professionalism, with a confident and assertive style
• Willing to work onsite from Monday to Friday from 12:00nn to 9:00pm shift