Call Center Representative

Dynamic Talent Solutions; Muntinlupa; On-site; PHP 223,200 - 334,800; Full time

Job summary

A leading customer service outsourcing firm is seeking candidates for a customer service role in Alabang, Philippines. Responsibilities include handling customer calls, assisting with inquiries, and maintaining professionalism. Candidates must possess strong English communication skills and be willing to work night shifts. Both experienced professionals and fresh graduates are welcome to apply. This is a 5-month contract, with potential for extension or permanent employment based on performance.

Qualifications

• At least 3 months of BPO/call center experience.
• Open to fresh graduates with no call center experience.
• Willing to work onsite in Alabang.
• Able to work night shift schedule.

Responsibilities

• Handle customer calls promptly and professionally.
• Assist customers with inquiries, concerns, and service requests.
• Provide accurate information and deliver effective solutions.
• Maintain a high standard of customer service and professionalism at all times.
• Follow company policies, procedures, and quality standards consistently.

Skills

Strong English communication skills

Education

High school or senior high school graduate

Job description

QUALIFICATIONS:

• High school (old curriculum) or senior high school graduate
• At least 3 months of BPO/call center experience
• Open to fresh graduates with no call center experience
• Strong English communication skills
• Willing to work onsite in Alabang
• Able to work night shift schedule
• Willing to commit to a 5-month contract (Opportunity for extension and potential permanent employment will be based on your performance and the company’s needs.)

RESPONSIBILITIES:

• Handle customer calls promptly and professionally
• Assist customers with inquiries, concerns, and service requests
• Provide accurate information and deliver effective solutions
• Maintain a high standard of customer service and professionalism at all times
• Follow company policies, procedures, and quality standards consistently