Call Center Representative

Neksjob Philippines; Iloilo City; On-site; PHP 223,200 - 279,000; Full time

Job summary

A leading recruitment agency is seeking a friendly and dedicated Call Center Agent in Iloilo City. The role focuses on providing exceptional customer service, addressing inquiries, and troubleshooting issues over the phone. Ideal candidates should possess strong verbal communication skills and a high school diploma or equivalent.

Qualifications

• Strong communication skills are essential for customer interaction.
• Ability to troubleshoot customer issues effectively.
• Detail-oriented approach and willingness to learn.

Responsibilities

• Serve as the primary contact for customer inquiries.
• Troubleshoot and resolve customer problems.
• Provide assistance and support through phone communication.

Skills

Good verbal communication skills

Active listening ability

Problem-solving

Attention to detail

Education

High school diploma or equivalent

Job description

Responsibilities

We're looking for an enthusiastic and personable Call Center Agent to become the face of our support team. In this role, you'll be the go-to person for customer questions and concerns addressing inquiries, troubleshooting problems, and offering assistance through phone.

Job Requirements

• Good verbal communication skills and active listening ability
• Problem-solver with keen attention to detail.
• High school diploma or equivalent