Call Center Representative

Gratitude Philippines; Iloilo City; On-site; PHP 223,200 - 279,000; Full time

Benefits offered by this job

Free high-quality coffee

Game areas and sleeping quarters

Paid Time Off

Job summary

A leading customer service provider in Iloilo City seeks motivated individuals for the role of On-Site Customer Service Representatives. The position offers a competitive pay package of up to ₱25,000 with bonuses and health coverage starting on Day 1 for employees and up to two dependents. Candidates may include High School Diploma holders with BPO experience or fresh college graduates. Key responsibilities include managing and resolving high-volume customer inquiries across multiple channels in a timely manner.

Qualifications

• High School Diploma with at least 6 months of BPO experience preferred.
• College graduates without experience are encouraged to apply.
• Strong communication and problem-solving skills are essential.

Responsibilities

• Manage and resolve high-volume inbound customer inquiries efficiently.

Skills

Customer service

Communication

Time management

Education

High School Diploma

College Graduate

Job description

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Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Get Hired: Up to ₱25,000 + Bonus!Customer Service Representatives Needed.

GROW YOUR CAREER WITH US! ? We are expanding our teams in ILOILO.

We prioritize your professional future with a supportive management structure and great benefits.

WHAT WE OFFER:

Competitive Pay: Monthly package up to ₱20,000 - ₱25,000 (based on role/exp) + Allowances.

Health: HMO coverage on Day 1 + 2 Dependents.

Benefits: Paid Time Off (PTO) and government-mandated benefits.

ON-SITE PERKS:

Free high-quality coffee and lounge zones.

Game areas and sleeping quarters.

Job Role & Responsibilities

• Professionally manage and resolve high-volume inbound customer inquiries (via phone, chat, or email) in a timely and accurate manner.

WHO WE ARE LOOKING FOR: We are looking for motivated individuals to join us as On-Site Customer Service Representatives to assist our international clients.

Option A: High School Diploma holders with at least 6 months of BPO experience.

Option B: College Graduates (No experience required/Freshers welcome).

Interested? Click "Send Message" below to start your application today!

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