Call Center Associate

Telesys BPO; Caloocan; On-site; PHP 212,000 - 301,000; Full time

Benefits offered by this job

Performance Bonus

Paid vacation and sick leave

Opportunities for promotion

Wellness programs

Employee discounts

Job summary

A leading BPO company in Caloocan is looking for customer service representatives who are High School graduates. The role involves addressing customer inquiries in a fast-paced environment. Strong communication skills are essential, and both new and experienced applicants are welcome. Competitive salary, performance bonuses, and opportunities for career development are offered, fostering an inclusive and supportive workplace.

Qualifications

• Strong communication skills in both written and verbal forms.
• Amenable to work shifting schedules, including nights, weekends, and holidays.
• Ability to work in a fast-paced, high-volume call environment.
• Ability to work in a fast-paced, high-volume call environment.
• Customer service experience is a plus (training provided).
• Amenable to work shifting schedules, including nights, weekends, and holidays.

Responsibilities

• Demonstrate professionalism and patience when interacting with customers.
• Address customer inquiries, concerns, and issues accurately.
• Keep thorough records of customer interactions.
• Follow all company policies, procedures, and regulatory guidelines.
• Ensure all customer interactions align with company standards and legal obligations.

Skills

Strong communication skills—both written and verbal

Customer service experience

BPO experience optional

Shift work

Fast-paced

Education

High School graduate

Job description

On-site - Caloocan No Exp Required High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Performance Bonus

Government Mandated Benefits

Insurance Health & Wellness

HMO

Professional Development

Job Training

Read More

Onsite Interview | 1-Day Hiring Process | Same-Day Job Offer

Responsibilities

• Demonstrate professionalism and patience when interacting with customers.
• Address customer inquiries, concerns, and issues by offering precise and helpful information.
• Keep thorough records of customer interactions, including call logs and any follow-up actions.
• Follow all company policies, procedures, and regulatory guidelines.
• Ensure all customer interactions align with company standards and legal obligations.

What We Offer:

• Competitive salary with performance-based incentives
• Paid vacation and sick leave
• Opportunities for promotion and career development
• Wellness programs and exclusive employee discounts
• A diverse, inclusive, and supportive workplace

Ready to Start?

Apply today and become part of a company that values customer care and employee growth. Join our team and start making an impact—one call at a time.

Qualifications

• High School graduate (college level or degree is an advantage)
• Strong communication skills—both written and verbal
• Open to applicants with or without BPO experience
• Ability to work in a fast-paced, high-volume call environment
• Customer service experience is a plus (training provided)
• Amenable to work shifting schedules, including nights, weekends, and holidays

Working Location

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