Call Center Pro – On-site Taguig | Bonus & Equity

Gratitude Jobs Ahead HR Inc; Taguig; On-site; PHP 223,000 - 335,000; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Incentives

HMO

Annual Company Trip

Free Meals

Sleeping Quarters

Job summary

Gratitude Jobs Ahead HR Inc in Taguig is seeking a Call Center Representative for a full-time on-site role. A bachelor’s degree is preferred and 0–2 years of experience are welcome.

You will handle incoming calls, provide accurate product information, document interactions, and strive for high customer satisfaction while meeting performance metrics. Collaborate with teammates to improve service delivery, maintain a customer‑oriented mindset, and solve problems promptly.

Qualifications

• Bachelor’s degree preferred.
• 0–2 years experience.
• Strong communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Customer-oriented mindset and problem-solving abilities.

Responsibilities

• Handle incoming calls and assist customers with inquiries and issues.
• Provide accurate information about products and services.
• Document customer interactions and follow up on unresolved issues.
• Achieve performance metrics related to call handling and customer satisfaction.
• Collaborate with team members to improve service delivery.

Skills

Strong communication and interpersonal

Education

Bachelor's degree in a relevant field

Job description

Gratitude Jobs Ahead HR Inc in Taguig is seeking a Call Center Representative for a full-time on-site role. A bachelor’s degree is preferred and 0–2 years of experience are welcome.

You will handle incoming calls, provide accurate product information, document interactions, and strive for high customer satisfaction while meeting performance metrics. Collaborate with teammates to improve service delivery, maintain a customer‑oriented mindset, and solve problems promptly.