Call Center Associate in Bpo. Salary upto 35K.

Recruitify_HR; Pasay; On-site; PHP 355,446 - 425,754; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Incentives

HMO

Annual Company Trip

Free Meals

Sleeping Quarters

Job summary

A leading recruitment agency is seeking a Call Center Associate in Pasay, Philippines. The ideal candidate will have 5–8 years of experience and a High School Diploma. Responsibilities include handling calls, documenting interactions, and providing excellent customer service. The role offers equity incentives, performance bonuses, and health insurance. If you're empathetic and possess strong communication skills, we want to hear from you.

Qualifications

• 5–8 years of experience in a related field.
• Ability to multitask and manage time effectively.
• Empathetic and customer-focused mindset.

Responsibilities

• Handle inbound and outbound calls to assist customers with inquiries and issues.
• Provide exceptional customer service and support through effective communication.
• Document customer interactions and feedback in the system.
• Resolve issues in a timely manner while adhering to company policies.
• Collaborate with team members to improve processes and customer satisfaction.

Skills

Strong verbal communication skills

Problem-solving abilities

Education

High School Diploma or equivalent

Job description

Call Center Associate in Bpo. Salary upto 35K.

On-site - Pasay 5-10 Yrs Exp High/Senior High School Full-time

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Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Annual Company Trip, Free Meals, Sleeping Quarters

Description

• Handle inbound and outbound calls to assist customers with inquiries and issues.
• Provide exceptional customer service and support through effective communication.
• Document customer interactions and feedback in the system.
• Resolve issues in a timely manner while adhering to company policies.
• Collaborate with team members to improve processes and customer satisfaction.

Requirements

• Educational Qualifications:High School Diploma or equivalent
• Experience Level:5–8 years
• Skills and Competencies:Strong verbal communication skills
• Skills and Competencies:Problem-solving abilities
• Qualities and Traits:Empathetic and customer-focused mindset
• Responsibilities and Duties:Ability to multitask and manage time effectively

Fraud Awareness

• withholds your ID
• requires you to provide a guarantee or collects property
• forces you to invest or raise funds
• collects illicit benefits
• or other illegal situations