Call Center Hiring. Salary upto 35K

Recruitify_HR; Pasig; On-site; PHP 290,000 - 424,000; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Annual Company Trip

Free Meals

HMO

Sleeping Quarters

Sleeping Quarters

Job summary

A customer service recruitment agency in Pasig is looking for a dedicated Call Center Representative to handle inbound and outbound calls, ensuring high-quality customer service. Ideal candidates should have a diploma and 3-5 years of experience in a similar role, with excellent communication skills and the ability to multitask in a fast-paced environment. The role offers a full-time position with various benefits including performance bonuses and annual company trips.

Qualifications

• 3–5 years of experience in a call center or customer service role.
• Must be comfortable working in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Ability to multitask and work under pressure.

Responsibilities

• Handle inbound and outbound calls ensuring high-quality customer service.
• Resolve customer queries and issues effectively.
• Document all interactions with customers in the required systems.
• Meet and exceed individual and team performance metrics.
• Provide feedback to management on customer issues.

Skills

Excellent communication and interpersonal skills

Strong problem-solving skills

Ability to multitask and work under pressure

Attention to detail

Education

Diploma in a relevant field

Job description

On-site - Pasig 3-5 Yrs Exp Diploma Full-time

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Annual Company Trip, Free Meals, Sleeping Quarters

Description

• Handle inbound and outbound calls ensuring high-quality customer service.
• Resolve customer queries and issues effectively and efficiently.
• Document all interactions with customers in the required systems.
• Meet and exceed individual and team performance metrics.
• Provide feedback to management on customer issues and concerns.

Requirements

• Educational Qualifications: Diploma in a relevant field.
• Experience Level: 3–5 years of experience in a call center or customer service role.
• Skills and Competencies: Excellent communication and interpersonal skills.
• Responsibilities and Duties: Ability to multitask and work under pressure.
• Qualities and Traits: Strong problem-solving skills and attention to detail.
• Working Conditions: Comfortable working in a fast-paced environment.

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