Call Center Associate in Bpo. Salary upto 35K.

Recruitify_HR; Makati; Presencial; PHP 279.000 - 390.600; Jornada completa

Descripción de la vacante

A recruitment firm in Metro Manila is seeking experienced customer service representatives to handle incoming calls and resolve inquiries. Candidates should have a high school diploma and 3-5 years of experience in a call center environment. Strong communication and interpersonal skills are essential, as is the ability to work in a fast-paced setting. This role promises opportunities for collaboration and personal development within a supportive team atmosphere.

Formación

• 3-5 years of experience in a call center or customer service role.
• Strong communication and interpersonal skills.
• Empathetic, patient, and detail-oriented individuals are preferred.

Responsabilidades

• Handle incoming calls and provide excellent customer service to clients.
• Resolve customer inquiries and issues efficiently.
• Work collaboratively with team members to exceed performance targets.

Conocimientos

Strong communication skills

Interpersonal skills

Educación

High School Diploma or equivalent

Descripción del empleo

Description

• Handle incoming calls and provide excellent customer service to clients.
• Resolve customer inquiries and issues efficiently and effectively.
• Assist in maintaining a positive and productive work environment.
• Document and track customer interactions in the system.
• Work collaboratively with team members to meet and exceed performance targets.

Requirements

• Educational Qualifications: High School Diploma or equivalent required.
• Experience Level: 3-5 years in a call center or customer service role.
• Skills and Competencies: Strong communication and interpersonal skills.
• Qualities and Traits: Empathetic, patient, and detail-oriented.
• Working Conditions: Fast-paced environment with occasional high call volumes.