Customer Service. Bpo Job. Salary upto 25K-40K

Recruitify_HR; Philippines; On-site; PHP 335,000 - 446,000; Full time

Job summary

Recruitify_HR in the Philippines is seeking a dedicated customer service professional to provide excellent service through effective communication and problem-solving. You will handle calls, document interactions, and assist customers with product inquiries in a fast-paced environment.

Ideal candidates have 1–3 years in a call center or customer service role, with strong verbal and written communication, empathy, patience, and a customer-oriented mindset.

Qualifications

• Educational qualifications: Bachelor’s degree in a relevant field preferred.
• Experience: 1-3 years in a call center or customer service.
• Communication skills: strong verbal and written communication.
• Traits: empathetic, patient, customer-oriented.
• Ability to work in fast-paced environment and manage multiple tasks.

Responsibilities

• Provide excellent customer service through effective communication and problem-solving.
• Handle inbound and outbound calls in a professional manner.
• Document customer interactions and transactions accurately.
• Assist customers with inquiries related to products and services.
• Resolve customer complaints and escalation issues as necessary.

Skills

Strong verbal and written comms

Education

Bachelor's degree in a relevant field

Job description

• Provide excellent customer service through effective communication and problem-solving.
• Handle inbound and outbound calls in a professional manner.
• Document customer interactions and transactions accurately.
• Assist customers with inquiries related to products and services.
• Resolve customer complaints and escalation issues as necessary.

Description

• Provide excellent customer service through effective communication and problem-solving.
• Handle inbound and outbound calls in a professional manner.
• Document customer interactions and transactions accurately.
• Assist customers with inquiries related to products and services.
• Resolve customer complaints and escalation issues as necessary.

Requirements

• Educational Qualifications:Bachelor's degree in a relevant field preferred.
• Experience Level:1-3 years of experience in a call center or customer service role.
• Skills and Competencies:Strong verbal and written communication skills.
• Qualities and Traits:Empathetic, patient, and customer-oriented.
• Responsibilities and Duties:Ability to work in a fast-paced environment and manage multiple tasks.
• Working Conditions:Flexible schedules including evenings and weekends may be required.