Customer Service. Bpo Job. Salary upto 25K-40K

Recruitify_HR; Manila; On-site; PHP 279,000 - 390,600; Full time

Job summary

A customer service company in Metro Manila is looking for candidates to provide excellent customer support. Responsibilities include handling inbound and outbound calls, resolving complaints, and assisting customers with product inquiries. Ideal candidates should have a Bachelor's degree, 1-3 years of call center experience, and strong communication skills. This role may require flexible working hours, including evenings and weekends.

Qualifications

• 1-3 years of experience in a call center or customer service role.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Empathetic, patient, and customer-oriented.

Responsibilities

• Provide excellent customer service through effective communication and problem-solving.
• Handle inbound and outbound calls professionally.
• Assist customers with inquiries related to products and services.
• Resolve customer complaints and escalated issues as necessary.

Skills

Strong verbal communication skills

Strong written communication skills

Problem-solving

Customer-oriented

Education

Bachelor's degree in a relevant field

Job description

Description

• Provide excellent customer service through effective communication and problem-solving.
• Handle inbound and outbound calls in a professional manner.
• Document customer interactions and transactions accurately.
• Assist customers with inquiries related to products and services.
• Resolve customer complaints and escalated issues as necessary.

Requirements

• Educational Qualifications: Bachelor's degree in a relevant field preferred.
• Experience Level: 1-3 years of experience in a call center or customer service role.
• Skills and Competencies: Strong verbal and written communication skills.
• Qualities and Traits: Empathetic, patient, and customer-oriented.
• Responsibilities and Duties: Ability to work in a fast-paced environment and manage multiple tasks.
• Working Conditions: Flexible schedules including evenings and weekends may be required.