Call Center Agent - Virtual Process Inbound Support

Crescendo Staffing and Business Consulting Inc.; Manila; On-site; PHP 304,668 - 364,932; Full time

Benefits offered by this job

HMO from day one

Allowance

Paid training

Job summary

A staffing and consulting firm in Metro Manila is looking for a Customer Service Representative. The role involves handling inbound calls, providing accurate information about products, and resolving customer issues efficiently. Candidates with or without BPO experience are welcome to apply, as long as they are High School Graduates or higher. The position offers up to 30K salary, HMO from day one, allowances, and paid training. The hiring process is virtual, and candidates are expected to work onsite.

Qualifications

• Open for candidates with or without BPO experience.
• Must have a PC/Laptop for Assessment.
• Good to excellent communication skills are necessary.

Responsibilities

• Handle inbound calls.
• Provide accurate information about products/services.
• Resolve customer issues efficiently.
• Document call details properly.

Skills

Good communication skills

Ability to resolve customer issues

Education

High School Graduate, SHS Grad, College Grad or Undergrad

Job description

A staffing and consulting firm in Metro Manila is looking for a Customer Service Representative. The role involves handling inbound calls, providing accurate information about products, and resolving customer issues efficiently. Candidates with or without BPO experience are welcome to apply, as long as they are High School Graduates or higher. The position offers up to 30K salary, HMO from day one, allowances, and paid training. The hiring process is virtual, and candidates are expected to work onsite.