Call Center Agent (No BPO Experience Required)

Neksjob Philippines; Iloilo City; Presencial; PHP 200 880 - 312 480; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Equity Incentive Plan

Commission

Performance Bonus

Incentives

HMO and other benefits

Resumo da oferta

Neksjob Philippines in Iloilo City is seeking Call Center Agents for an on-site role. No BPO experience required; comprehensive training is provided to help you succeed. If you have strong communication skills, a positive attitude, and a willingness to learn, we'd love to hear from you!

Responsibilities include handling calls, assisting customers, documenting interactions, and meeting quality targets. Qualifications include graduating from High School or Senior High School, basic computer

Qualificações

• High School or Senior High School graduate.
• No BPO experience required; fresh graduates and career shifters are welcome.
• Basic computer navigation and typing skills.
• Willing to work onsite and on shifting schedules, including weekends and holidays.
• Positive attitude, customer-oriented, and eager to learn.

Responsabilidades

• Handle inbound and outbound customer calls professionally.
• Assist customers with inquiries, concerns, and basic troubleshooting.
• Provide accurate information about products, services, and company policies.
• Maintain customer records by documenting interactions in the system.
• Resolve customer issues or elevate them to the appropriate department when necessary.
• Meet quality standards and performance targets.
• Follow company policies and call center procedures.

Conhecimentos

Communication skills

Positive attitude

Willing to learn

Typing skills

Formação académica

High School Graduate

Senior High School Graduate

Descrição da oferta de emprego

Call Center Agent (No BPO Experience Required)

On-site - Iloilo No Exp Required High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Commission, Performance Bonus, Incentives

Government Mandated Benefits

Professional Development

Job Training, Professional Development

Job Summary

We are looking for motivated and enthusiastic individuals to join our team as Call Center Agents. No BPO experience is required—we provide comprehensive training to help you succeed. If you have excellent communication skills, a positive attitude, and a willingness to learn, we'd love to hear from you!

Responsibilities

• Handle inbound and outbound customer calls professionally.
• Assist customers with inquiries, concerns, and basic troubleshooting.
• Provide accurate information about products, services, and company policies.
• Maintain customer records by documenting interactions in the system.
• Resolve customer issues or elevate them to the appropriate department when necessary.
• Meet quality standards and performance targets.
• Follow company policies and call center procedures.

Qualifications

• High School Graduate (Old Curriculum) or Senior High School Graduate.
• No BPO experience required; fresh graduates and career shifters are welcome to apply.
• Basic computer navigation and typing skills.
• Willing to work onsite and on shifting schedules, including weekends and holidays.
• Positive attitude, customer-oriented, and eager to learn.
• Competitive salary package.
• Paid training.
• Performance incentives and bonuses.
• HMO and other company benefits (depending on company policy).
• Career growth and promotion opportunities.
• Supportive and dynamic work environment.