Customer Care Agent — Growth, Bonuses & Equity Incentives

Neksjob Philippines; Misamis Oriental; On-site; PHP 279,000 - 335,000; Full time

Benefits offered by this job

Equity Incentive Plan

Commission

Performance Bonus

Incentives

Job summary

Neksjob Philippines in Misamis Oriental is hiring a Call Center Agent to handle customer calls, emails, and chat. You will resolve inquiries, provide product information, and update accounts. The role requires strong communication, listening, and basic computer skills, with at least 6 months of call center experience.

Salary ranges from 25,000 to 30,000 PHP monthly with performance-based incentives. This is an immediate opening with opportunities for professional development and recognition

Qualifications

• At least 6 months call center experience.
• Excellent communication and listening skills.
• Basic computer proficiency.

Responsibilities

• Manage inbound calls and assist customers with account details, product inquiries, and order updates.
• Clearly communicate company policies, available services, and account options to customers.
• Assess customer concerns and provide effective troubleshooting in a professional and composed manner.
• Resolve issues efficiently, with a focus on achieving first-contact resolution.
• Keep customer records updated and ensure all interactions and account changes are properly documented.

Skills

Communication

Listening

Computer literacy

Customer service

Job description

Neksjob Philippines in Misamis Oriental is hiring a Call Center Agent to handle customer calls, emails, and chat. You will resolve inquiries, provide product information, and update accounts. The role requires strong communication, listening, and basic computer skills, with at least 6 months of call center experience.

Salary ranges from 25,000 to 30,000 PHP monthly with performance-based incentives. This is an immediate opening with opportunities for professional development and recognition