Call Center Agent Entry Level - Up To 25K Pay

NeksJob Philippines; Taguig; In loco; PHP 180.000 - 240.000; Tempo pieno

Vantaggi offerti da questo lavoro

Paid Training

Competitive Salary

Bonuses

HMO and Other Benefits

Career Growth Opportunities

Fun and Supportive Team Environment

Descrizione del lavoro

NeksJob Philippines is seeking a Customer Service Representative to support customers via phone, email, and live chat. You will troubleshoot technical issues, handle inquiries, and provide accurate product information while maintaining strong communication with customers.

The role requires solid verbal communication, active listening, and basic computer skills. On-site work is expected, with opportunities for training and growth within a supportive team environment.

Competenze

• SH/SHS Grad
• Willing to work on site
• Basic computer literacy
• Good communication skills

Mansioni

• Answer customer calls and assist with questions about products, orders, and accounts.
• Provide clear explanations of services, policies, and options.
• Investigate concerns and troubleshoot issues professionally.
• Resolve problems efficiently and strive for first-call resolution.
• Update customer and account information accurately.

Conoscenze

Verbal communication

Active listening

Computer literacy

Formazione

Senior High School Diploma

Descrizione del lavoro

As a Customer Service Representative, you will support customers through phone, email, and live chat. Your responsibilities will include troubleshooting technical issues, addressing general inquiries, and providing accurate product information. The ideal candidate should have strong verbal communication skills, active listening abilities, and basic computer proficiency.

Key Responsibilities:

Answer customer calls and assist with questions about products, orders, and accounts.

Provide clear explanations of company services, policies, and available options.

Investigate customer concerns and troubleshoot issues professionally.

Resolve customer problems efficiently and strive for first-call resolution.

Update customer and account information accurately.

Qualifications

SH/SHS Grad

Willing to work on site

Basic computer literacy

Good communication skills

Why Join Us

Paid Training

Competitive Salary

Bonuses

HMO and Other Benefits

Career Growth Opportunities

Fun and Supportive Team Environment