Cage Assistant Manager

NUSTAR Resort; Cebu City; On-site; PHP 201,000 - 335,000; Full time

Job summary

NUSTAR Resort in Cebu City, Philippines, invites applications for a Probationary Cage Officer. You will assist Senior Cage Management in establishing departmental plans, staffing requirements, and ensuring compliance with PAGCOR and ICS policies.

The role emphasizes cash and chip flow control, VIP guest service, and collaboration with authorities. Candidates should have at least two years in Cage, solid banking knowledge, strong numerical skills, and good computer literacy.

Qualifications

• At least 2 years' experience in the Cage department.
• Sound knowledge of banking laws and regulations related to Cage operations.
• Provide outstanding guest service by being consistently helpful and courteous.
• Possess a flair for numerical and the ability to analyze complex information.
• Must possess good knowledge of computers.

Responsibilities

• Assist Senior Cage Management with establishing the departmental business plan and setting Key Performance Objectives for the Casino Cage.
• Assist with the development of operational requirements for staffing levels in each Cage, identifying cost efficiencies daily.
• Assist with development, implementation and maintenance of business improvement processes to enhance operational efficiency.
• Assist with development, maintenance and revision of Cage policies and procedures; ensure compliance with PAGCOR regulations and ICS Universal Hotels policies; support Responsible Gaming and AML.
• Maintain awareness of compliance and risk management; report on relevant matters.

Skills

Cage operations

Banking laws

Guest service

Numerical ability

Computer literacy

Job description

Job Description:

Department

Cage

Employee Type

Probationary

Job Responsibilities

• To assist Senior Cage Management with establishing the departmental business plan and setting Key Performance Objectives for the Casino Cage.
• Assist with the development of operational requirements for the staffing levels in each of the Casino cages, identifying cost efficiencies on a day-to-day basis.
• Assist with the development, implementation and maintenance of business improvement processes which enhance operational systems efficiency.
• Assist with the development, maintenance, and revision of policies and procedures pertaining to Cage operations. Ensure all duties are performed in strict compliance with relevant policies and procedures. i.e. Philippine Government (PAGCOR) regulations and Internal Control Statement (ICS) Universal Hotels Corporation. Also, Responsible Gaming and Anti-Money Laundering.
• Maintain awareness of and report on matters consistent with the compliance and risk management program.
• Establish ongoing networks and relationships with relevant authorities and establish and maintain a strong rapport with our people and customers.
• Assist in the control of the Casino’s flow of cash and chips and suggest the purchase of monies and chips as necessary.
• Act as an ambassador to VIP guests and premium players, including providing personalized service regarding casino finance matters.
• Perform all Cage-associated administrative duties as required, i.e., reporting and enforcing anti-money laundering policies and procedures and assisting Senior Cage Management with the preparation of various statistical data and reporting purposes.
• Manage, coach and develop a direct rapport with staff to ensure performance and succession requirements are met, by identifying training requirements of our people and utilizing various management tools, as well as actively participating in the recruitment and selection of appropriate personnel.

Qualifications

• Applicants must have at least 2 years' experience within the Cage department.
• Have a sound knowledge of banking laws and regulations associated with the Cage department.
• Provide outstanding guest service by being consistently helpful and courteous to all guests.
• Possess a flair for numerical and the ability to analyze complex information.
• Must possess good knowledge of computers.

Experience Range Range (Years)

0 - 0 years

Job posted on

2026-05-25