Cage Supervisor

Okada Manila; Metro Manila; On-site; PHP 446,000 - 781,000; Full time

Job summary

Okada Manila in Metro Manila is seeking a Cage Department Supervisor to oversee frontline operations and ensure policy compliance. You will verify cashier transactions, balance multiple banks, and handle premium/player settlements with accuracy.

The role requires experience in high-volume casino environments, leadership skills, and flexibility to work shifts, including weekends and holidays. Proficiency in MS Excel and English communication is advantageous.

Qualifications

• Preferably college graduate.
• Minimum 2 years of supervisory experience.
• At least 3 years of experience with high-volume casino operations within Cage Department.
• Proficiency in MS Excel and basic math is beneficial.
• Ability to work a shifting schedule, including weekends or holidays.
• Ability to stand for long periods in a smoking environment.

Responsibilities

• Ensure frontline operations align with cage policies and procedures.
• Verify patron transactions processed by cashiers via Casino Managing System.
• Perform premium player settlements and online gaming transactions with proper documentation and balancing.
• Prepare anti-money laundering reports (MLT, CTR).
• Oversee and report on chip exchange, rolling documents, and end-of-date reports.

Skills

Leadership

Motivational skills

English communication

Education

College degree preferred

Tools

MS Excel

Basic computer skills

Mathematics

Job description

I. MAJOR RESPONSIBILITIES AND DUTIES:

• Ensures whole front line operation is in accordance to cage policies and procedures

• Conducts verification of patron transactions processed by the cashiers through Casino Managing System

• Performs premium player settlement, online gaming transactions and verifies proper documentation, calculation and balancing

• Prepares anti-money laundering reports such as Multiple Transaction Log (MLT) and currency Transaction Reporting (CTR)

• Ensures junket chip exchange, prepares rolling documents for each chipset, and provides report to Cage Shift Manager every end of gaming date

• Supervises, assists and guides cashiers with the balancing of all Front Window, Chip Bank, Main Bank, Marker Bank, and Team Bank transactions to ensure that all inventories are accurate every end of shift

• Performs other duties and responsibilities that may be assigned by the Management

II. JOB SPECIFICATIONS:

Educational Requirement:

• Preferably College Graduate

Experience Requirement:

• At least 2 years of supervisory experience

• At least 3 years of experience with high volume casino operations within Cage Department

Skills and Attributes

Leadership Skills:

• Motivational skills

Technical Skills:

• Basic computer skills

• Basic knowledge in MS Excel and Mathematics

• Basic knowledge in both written and oral English Communication

• Knowledge of Japanese and Chinese language is an advantage
  

Other Qualifications:

• Can stand for long periods of time in a smoking environment

• Able to work on a shifting schedule, weekends or holidays