Café Shift Supervisor - Pasig

Jollibee Group; Pasig; On-site; PHP 223,000 - 379,000; Full time

Job summary

Compose Coffee is launching in the Philippines and seeks a Café Shift Supervisor to support the Outlet Supervisor in daily operations, including sales, inventory, and customer service.

You will help ensure smooth shift execution, maintain quality and safety standards, and support team development with strong leadership and communication.

This role offers growth in a fast-paced, customer-focused environment within a global brand.

Qualifications

• Bachelor's degree required.
• At least 1 year of F&B supervisory experience, preferably in café operations.
• Strong leadership, coaching, and team-management skills.
• Strong problem-solving and decision-making skills.
• Excellent communication skills.

Responsibilities

• Support Outlet Supervisor in daily outlet operations, from sales to inventory and customer service.
• Assist with sales, inventory control, and customer service to drive store performance.
• Ensure smooth shift execution, uphold quality and safety standards, and support team development.
• Address operational concerns to deliver consistent store performance and customer experience.
• Monitor product availability and maintain SOP compliance to ensure top service.

Skills

F&B supervisory experience

Leadership

Team management

Communication skills

Problem-solving

Education

Bachelor's Degree

Job description

Compose Coffee is a global specialty coffee brand known for high quality beverages crafted through precision, innovation, and consistency. With over 3,000 stores worldwide, Compose Coffee has built a reputation for delivering consistent, great-tasting coffee at accessible price points, making quality coffee part of everyday life.

As we launch Compose Coffee in the Philippines, we bring with us our commitment to:

• Premium quality grounded in rigorous standards

• Operational excellence refined through global best practices

• A customer-first experience designed for comfort, approachability, and delight

Join us and be part of a brand that is reshaping the way people experience coffee.

What you'll do

As the Café Shift Supervisor, you support the Outlet Supervisor in managing day-to-day outlet operations, from sales and inventory control to team performance and customer service. You help ensure smooth shift execution, maintain quality and safety standards, support team development, and address operational concerns to deliver consistent store performance.

Impact on the Business

• Support store sales and operational performance

• Oversees shift execution and daily store activities

• Manages inventory, stock levels, ordering, and product control

• Monitors food costs, labor productivity, and wastage

• Ensures food safety, sanitation, and product quality

• Maintains compliance with SOPs and operational standards

• Ensures product availability and proper preparation

• Delivers quality customer service and resolves concerns

Qualifications and Skills

• Bachelor's Degree holder

• At least 1 years of F&B supervisory experience, preferably in café operations

• Strong leadership, coaching, and team-management skills

• Strong problem-solving and decision-making skills

• Excellent communication skills