Café Shift Leader: Elevate Customer Experience & Ops

Jollibee Group; Pasig; On-site; PHP 223,000 - 379,000; Full time

Job summary

Compose Coffee is launching in the Philippines and seeks a Café Shift Supervisor to support the Outlet Supervisor in daily operations, including sales, inventory, and customer service.

You will help ensure smooth shift execution, maintain quality and safety standards, and support team development with strong leadership and communication.

This role offers growth in a fast-paced, customer-focused environment within a global brand.

Qualifications

• Bachelor's degree required.
• At least 1 year of F&B supervisory experience, preferably in café operations.
• Strong leadership, coaching, and team-management skills.
• Strong problem-solving and decision-making skills.
• Excellent communication skills.

Responsibilities

• Support Outlet Supervisor in daily outlet operations, from sales to inventory and customer service.
• Assist with sales, inventory control, and customer service to drive store performance.
• Ensure smooth shift execution, uphold quality and safety standards, and support team development.
• Address operational concerns to deliver consistent store performance and customer experience.
• Monitor product availability and maintain SOP compliance to ensure top service.

Skills

F&B supervisory experience

Leadership

Team management

Communication skills

Problem-solving

Education

Bachelor's Degree

Job description

Compose Coffee is launching in the Philippines and seeks a Café Shift Supervisor to support the Outlet Supervisor in daily operations, including sales, inventory, and customer service.

You will help ensure smooth shift execution, maintain quality and safety standards, and support team development with strong leadership and communication.

This role offers growth in a fast-paced, customer-focused environment within a global brand.