Outlet Crew - Metro Manila

Jollibee Group; Metro Manila; On-site; PHP 201,000 - 290,000; Full time

Job summary

A specialty coffee brand is seeking an Outlet Senior Crew member to join their team in the Philippines. The role involves delivering high-quality beverages and food while maintaining cleanliness and providing efficient customer service. You will play a vital part in ensuring customer satisfaction and operational excellence, contributing to a warm and inviting café atmosphere. The ideal candidate should have a passion for coffee and a commitment to quality standards.

Qualifications

• Ensure every beverage and food item meets quality standards.
• Maintain a clean and safe environment.
• Provide friendly, efficient customer service.

Responsibilities

• Deliver the Compose Coffee experience to guests.
• Support daily operations for a smooth café experience.
• Support daily operations to create a smooth and enjoyable guest experience

Job description

Compose Coffee is a global specialty coffee brand known for high‑quality beverages crafted through precision, innovation, and consistency. With over 2,500 stores worldwide, Compose Coffee has built a reputation for offering exceptional coffee and creating warm, welcoming cafés where people can connect, recharge, and enjoy thoughtfully crafted drinks. As we launch Compose Coffee in the Philippines, we bring with us our commitment to:

• Premium quality grounded in rigorous standards
• Operational excellence refined through global best practices
• A customer‑first experience designed for comfort, approachability, and delight

Join us and be part of a brand that is reshaping the way people experience coffee.

What you'll do

As an Outlet Senior Crew member, you play a vital role in delivering the Compose Coffee experience. You ensure every beverage and food item meets quality standards, maintain a clean and safe environment, and provide friendly, efficient customer service. You support daily operations to help create a smooth and enjoyable café experience for every guest.

Impact on the business

• Ensures consistent product quality that strengthens customer trust
• Delivers warm, efficient service that drives repeat visits
• Maintains cleanliness and hygiene, protecting the brand and customer safety
• Supports inventory and cash handling, contributing to operational accuracy
• Collaborates with teammates to maintain smooth daily operations