Cafe Operations Lead — 6-Month Project

Pioneer Your Insurance; Philippines; Remote; PHP 223,000 - 357,000; Part time

Job summary

Pioneer Your Insurance is seeking a Cafe Supervisor for a 6-month project to oversee daily cafe operations, resolve customer issues, and ensure smooth service. You will schedule, train, coach, and evaluate staff while managing inventory and upholding food safety standards.

The role emphasizes accurate POS transactions, cost control, and supporting promotions and events. Ideal candidates hold a hospitality or business degree with 2–4 years in café/F&B supervisory roles.

Qualifications

• Bachelor’s degree in Hospitality Management or Business Administration.
• 2–4 years of café or F&B operations experience, preferably with supervisory experience.
• Detail-oriented with strong organisational skills.
• Basic barista/coffee and food preparation skills.
• Knowledgeable in product offerings and upselling techniques.

Responsibilities

• Oversee daily operations, resolve customer/service issues and ensure smooth service.
• Schedule, assign, supervise, train, coach and evaluate staff performance.
• Monitor inventory, manage requisitions and supplies, restock timely and minimise waste.
• Maintain food safety, sanitation, cleanliness, workplace safety and proper storage standards.
• Deliver excellent customer service, address feedback and complaints, support promotions and events.

Skills

Detail oriented

Organisational skills

Barista skills

Upselling techniques

Supervisory experience

Education

Bachelor’s degree in Hospitality Management or Business Administration

Job description

Pioneer Your Insurance is seeking a Cafe Supervisor for a 6-month project to oversee daily cafe operations, resolve customer issues, and ensure smooth service. You will schedule, train, coach, and evaluate staff while managing inventory and upholding food safety standards.

The role emphasizes accurate POS transactions, cost control, and supporting promotions and events. Ideal candidates hold a hospitality or business degree with 2–4 years in café/F&B supervisory roles.