Business Unit Head – F&B Operations

Our Clients; Metro Manila; On-site; PHP 1,800,000 - 3,600,000; Full time

Job summary

Our Clients in the National Capital Region (Manila) seeks a Business Unit Head – F&B Operations to lead multi-site food and beverage operations, driving revenue growth and profitability. The role focuses on operational excellence, team development, and strategic initiatives across locations.

The successful candidate will oversee planning, financial targets, and cross-functional collaboration to ensure service quality and business performance aligned with corporate goals.

Qualifications

• Bachelor's degree in Business Administration, Management, Hospitality Management, or related field preferred.
• 5–8 years of experience in food & beverage, restaurant, hospitality, or retail operations.
• Experience managing a business unit, multiple locations, or large operational teams.
• Strong background in business planning, financial management, budgeting, and P&L accountability.
• Proven ability to drive sales performance, improve profitability, and manage costs.
• Experience leading managers and developing high-performing teams.
• Excellent leadership, analytical, communication, and decision-making skills.

Responsibilities

• Oversee overall operations and performance of the assigned business unit.
• Develop and implement business plans, operational strategies, and initiatives to drive revenue growth.
• Monitor financials, including revenue, profitability, OPEX, and budget utilization.
• Ensure effective execution of standards, policies, and processes across locations.
• Identify opportunities to improve margins, optimize resources, and strengthen controls.
• Lead and develop operational leaders and management teams.
• Collaborate with Finance, Marketing, HR, Supply Chain, and other departments.
• Prepare and present business performance reports to senior management.

Skills

Leadership

Analytical skills

Communication

Decision making

Project management

Education

Bachelor's degree or higher in Business/Management or related field

Job description

Business Unit Head – F&B Operations

Location: National Capital Region
Work Setup: On-site
Employment Type: Full-time

Job Summary

We are looking for a results-driven Business Unit Head – F&B Operations to lead the overall performance, operational management, and business development of a food and beverage business unit. This role will be responsible for driving revenue growth, improving profitability, strengthening operational processes, and ensuring the effective management and development of business teams.

The ideal candidate has a strong background in multi-site food and beverage, restaurant, hospitality, or retail operations, with the ability to manage business performance, oversee financial objectives, and implement strategies that support sustainable growth.

Key Responsibilities

• Business Unit Management: Oversee the overall operations and performance of the assigned business unit, ensuring alignment with organizational goals and business objectives.
• Business Planning: Develop and implement business plans, operational strategies, and initiatives to drive revenue growth and improve overall business performance.
• Financial Performance: Monitor business financials, including revenue, profitability, operating expenses, and budget utilization, ensuring achievement of financial targets.
• Operational Management: Ensure effective execution of operational standards, policies, procedures, and business processes across all locations.
• Profitability and Cost Control: Identify opportunities to improve margins, manage operating costs, optimize resources, and strengthen financial controls.
• People and Team Leadership: Lead and develop operational leaders and management teams, promoting accountability, collaboration, and continuous improvement.
• Business Development: Identify opportunities for business expansion, operational improvements, and new initiatives to strengthen market presence.
• Customer and Service Excellence: Maintain consistent product quality, service standards, and customer satisfaction across business locations.
• Cross-Functional Coordination: Work closely with Finance, Marketing, Human Resources, Supply Chain, and other departments to support business requirements and strategic initiatives.
• Process Improvement: Evaluate existing business processes and implement systems and performance measures to improve operational efficiency and productivity.
• Business Reporting: Prepare and present business performance reports, financial updates, and recommendations to senior management.

Qualifications

• Bachelor's degree in Business Administration, Management, Hospitality Management, or a related discipline is preferred.
• At least 5–8 years of relevant experience in food and beverage, restaurant, hospitality, or retail operations.
• Proven experience managing a business unit, multiple locations, or large operational teams.
• Strong background in business planning, financial management, budgeting, and P&L accountability.
• Demonstrated ability to drive sales performance, improve profitability, and manage operational costs.
• Experience leading managers and developing high-performing teams.
• Strong understanding of business operations, customer experience, and process improvement.
• Excellent leadership, analytical, communication, and decision-making skills.
• Ability to manage multiple priorities and work effectively in a dynamic business environment.

Preferred Leadership Competencies

• Strong business ownership and commercial mindset.
• Strategic thinker with the ability to execute operational plans.
• Results-oriented with sound financial and business judgment.
• Effective people leader with strong coaching and development capabilities.
• Proactive, adaptable, and comfortable managing business challenges.
• Demonstrates integrity, accountability, professionalism, and commitment to organizational values.