Business Systems Analyst III

Arch Global Services Philippines; Manila; On-site; PHP 670,000 - 1,228,000; Full time

Job summary

Arch Global Services Philippines in Manila seeks a Senior Business Systems Analyst III to bridge business needs and technical solutions across software and data warehouse projects. You will collaborate with business owners, developers, and QA to translate requests into clear specifications and ensure alignment with the roadmap.

The role emphasizes backlog prioritization, detailed user stories, testing coordination, and guidance on delivery sequencing.

Qualifications

• Bachelors degree in computer science, business or related field.
• 5–7 years of related experience as a Business Systems Analyst or similar role.
• Strong analytical, problem-solving and communication skills.
• Experience translating business requests into system specifications.

Responsibilities

• Drive the roadmap with business stakeholders and prioritize initiatives.
• Capture stakeholder requests and translate into functional/non-functional specs.
• Collaborate with software engineers to align development with roadmap.
• Coordinate QA/testing to ensure quality across components.
• Provide guidance on delivery sequencing and feasibility.
• Mitigate requirements risks and communicate issues proactively.
• Liaise with multiple project areas to resolve interdependencies.
• Map current and future state business processes and communicate them clearly.
• Support stakeholders in resolving in-depth user questions.
• Maintain knowledge of new technology and BA standards.

Skills

Roadmap prioritization

Stakeholder collaboration

Business analysis

Requirements gathering

Agile software development

QA/testing coordination

Documentation

User experience knowledge

Problem solving

Communication skills

Insurance/underwriting knowledge

Education

Bachelor's degree in computer science, business or related field

Job description

Job Description

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.

The Business Systems Analyst III is responsible for collaborating with the business system owners, and users to capture the right business requests and accurately translating them to specifications that aid design, coding and testing of complex software and/or data warehouse applications within the organization. The incumbent performs a liaison function between the business users, software engineers and QA analysts for implementing software solutions to accurately realize business goals.

The incumbent will help populate the roadmap, drive prioritization of the backlog, and ensure stories are detailed enough for development to be planned for.

• Work with the business stakeholders to drive the roadmap and prioritize initiatives.
• Work with the business stakeholders to accurately capture all stakeholder requests and translate them into system specifications which typically include functional, non-functional, user interface, reports and external interface specifications.
• Work with software engineers to ensure that the engineering realization is in accordance with the functionality desired in the roadmap.
• Work with the testers to ensure that all software components are tested adequately and participates in Quality Assurance testing as theIT workload requires.
• Provides guidance to stakeholders on what functionality is possible and in what sequence of delivery.
• Manages requirements risks by proactively tracking and communicating issues, and devising methods to mitigating them.
• Liaise with other project and program areas to coordinate interdependencies and resolve issues.
• Analyzes, maps, and communicates current state and future state business processes.
• Supports stakeholders in the resolution of in-depth user questions and issues.
• Maintains a working knowledge of new technology and business analysis standards & practices.
• Collaborates with IT management to define and develop documentation & business analysis artifact standards, guidelines, processes, and templates.
• Ability to think strategically and tactically to translate long term goals into releasable components.
• Self-starter able to accomplish tasks with minimal oversight.
• In depth knowledge of business analysis processes, techniques, and work products
• Advanced knowledge and understanding of underwriting improvement and digital enablement (portals and APIs).
• Understanding experience with user experience design for web applications.
• Experience in Agile software development processes
• Excellent analytical, problem solving and organizational skills.
• Excellent interpersonal and communication skills to effectively collaborate and convey information to stakeholders and software engineers and testers.
• Requirements gathering from the business users as well as developing system specifications for projects, enhancements and bug/issues.
• Strong customer service skills to provide stakeholder systems support on high level issues.
• Excellent understanding of how technology impacts the business.
• Excellent team player with a proven background of individual contribution.
• Excellent interpersonal, documentation, communication, and presentation skills.
• Insurance and Reinsurance Knowledge is a plus

Required knowledge and skills would typically be acquired through a Bachelors degree in computer science, business or related field plus 5 to 7 years related experience.

10400 Arch Global Services (Philippines) Inc.