Business Systems Analyst III

Arch Global Services; Manila; On-site; PHP 900,000 - 1,100,000; Full time

Job summary

Arch Global Services (Philippines) Inc. seeks a Business Systems Analyst III to collaborate with business system owners and users, translating requests into robust specifications for complex software and data warehouse projects.

The role drives roadmap prioritization, manages backlog, and ensures stories are detailed for development planning. Strong analytical, communication and Agile skills are essential to succeed.

Qualifications

• Bachelor's degree in computer science, business or related field is required.
• 5 to 7 years related experience in business systems analysis or IT projects.
• Proven ability to translate business requests into clear technical specifications.
• Experience working with software engineers, QA testers and business stakeholders.

Responsibilities

• Collaborate with business system owners and users to capture requirements.
• Translate requirements into functional, non-functional, UI, reports and API specs.
• Drive backlog prioritization and populate the project roadmap.
• Ensure development aligns with roadmap and delivery sequencing.
• Support QA with testing and issue resolution across software components.
• Provide guidance on feasible functionality and delivery order.
• Liaise with other teams to manage interdependencies and risks.
• Document business analysis artifacts and standards for the team.

Skills

Stakeholder management

Requirements gathering

Analytical thinking

Communication skills

Agile methodologies

Test liaison

Documentation

Technical translation

Education

Bachelor's degree in computer science, business or related field

Job description

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility.

The Business Systems Analyst III is responsible for collaborating with the business system owners, and users to capture the right business requests and accurately translating them to specifications that aid design, coding and testing of complex software and/or data warehouse applications within the organization. The incumbent performs a liaison function between the business users, software engineers and QA analysts for implementing software solutions to accurately realize business goals.

The incumbent will help populate the roadmap, drive prioritization of the backlog, and ensure stories are detailed enough for development to be planned for.

• Work with the business stakeholders to drive the roadmap and prioritize initiatives.
• Work with the business stakeholders to accurately capture all stakeholder requests and translate them into system specifications which typically include functional, non-functional, user interface, reports and external interface specifications.
• Work with software engineers to ensure that the engineering realization is in accordance with the functionality desired in the roadmap.
• Work with the testers to ensure that all software components are tested adequately and participates in Quality Assurance testing as the IT workload requires.
• Provides guidance to stakeholders on what functionality is possible and in what sequence of delivery.
• Manages requirements risks by proactively tracking and communicating issues, and devising methods to mitigating them.
• Liaise with other project and program areas to coordinate interdependencies and resolve issues.
• Analyzes, maps, and communicates current state and future state business processes.
• Supports stakeholders in the resolution of in-depth user questions and issues.
• Maintains a working knowledge of new technology and business analysis standards & practices.
• Collaborates with IT management to define and develop documentation & business analysis artifact standards, guidelines, processes, and templates.

• Ability to think strategically and tactically to translate long term goals into releasable components.
• Self-starter able to accomplish tasks with minimal oversight.
• In depth knowledge of business analysis processes, techniques, and work products
• Advanced knowledge and understanding of underwriting improvement and digital enablement (portals and APIs).
• Understanding experience with user experience design for web applications.
• Experience in Agile software development processes
• Excellent analytical, problem solving and organizational skills.
• Excellent interpersonal and communication skills to effectively collaborate and convey information to stakeholders and software engineers and testers.
• Requirements gathering from the business users as well as developing system specifications for projects, enhancements and bug/issues.
• Strong customer service skills to provide stakeholder systems support on high level issues.
• Excellent understanding of how technology impacts the business.
• Excellent team player with a proven background of individual contribution.
• Excellent interpersonal, documentation, communication, and presentation skills.
• Insurance and Reinsurance Knowledge is a plus

Required knowledge and skills would typically be acquired through a Bachelors degree in computer science, business or related field plus 5 to 7 years related experience.

10400 Arch Global Services (Philippines) Inc.