Business Process Specialist - Growth, Flex & Global Team

Manulife Global Solutions (MGS); Lapu-Lapu; On-site; PHP 420,000 - 540,000; Full time

Job summary

Manulife Global Solutions (MGS) is seeking a Business Process Senior Associate for its Insurance Operations team. The role focuses on processing and analyzing transactions accurately to meet service levels while adhering to policy governance.

Candidates should bring strong MS Office skills, web-browser proficiency, and excellent written English. 2+ years of back-office experience and a minimum 40 WPM typing speed are preferred.

Qualifications

• Proficiency in MS Office applications (Word, Excel, PowerPoint).
• Familiarity with web browsers and common business applications.
• Clear, grammatically correct written communication.
• Minimum 2 years back-office experience for undergraduates; degree holders welcome.
• Typing speed of at least 40 WPM with high accuracy.

Responsibilities

• Process and analyze transactions in line with the service level agreement.
• Master business unit policies governing the transactions processed.
• Report system issues that may affect operations.
• Perform other duties assigned by Operations Management.

Skills

MS Office

Web browsers familiarity

Written communication

Back-office experience

Typing speed 40 WPM

Education

Undergraduates (2 years completed)

Bachelor's Degree preferred

Tools

Streetscape

BPM

LARS

Licensing Process

Job description

Manulife Global Solutions (MGS) is seeking a Business Process Senior Associate for its Insurance Operations team. The role focuses on processing and analyzing transactions accurately to meet service levels while adhering to policy governance.

Candidates should bring strong MS Office skills, web-browser proficiency, and excellent written English. 2+ years of back-office experience and a minimum 40 WPM typing speed are preferred.