Business Process Associate

Adec-Innovations; Baguio; Vor Ort; PHP 201.000 - 290.000; Vollzeit

Zusammenfassung

Adec-Innovations is seeking a Business Process Associate in Baguio to perform data entry tasks aligned with client quality standards. Under Line Leader supervision, you will process documentations for Title and Escrow and ensure on-time delivery of files.

The role welcomes fresh graduates, requires SHS or two years of college, and prefers at least one year in BPO. You will work onsite at Upper Session Road with shifting schedules, including holidays and weekends, and complete training as

Qualifikationen

• Completed SHS or at least 2 years of college education.
• Fresh graduates are welcome to apply.
• At least 1-year relevant experience in BPO industry is an advantage.
• Willing to work on shifting schedules, including holidays and weekends.
• Work onsite at Upper Session Road, Baguio City.

Aufgaben

• Processes documentations for Title and Escrow and/or uses it as references for deliverables as instructed in procedures and ensures accurate completion and on-time delivery of files.
• Raises queries for unclear instructions and informs immediate superior/partners of discrepancies to ensure accuracy of deliverables.
• Reports issues with client-supplied applications and machine/network to superior for seamless production.
• Attends and completes training and orientations to fulfill department and client needs as per contract/training agreement.
• Ensures compliance to company rules and regulations.

Ausbildung

Senior High School

2 years of college education

Jobbeschreibung

Under the direct supervision of the Line Leader, the Business Process Associate (BPA) is responsible for accomplishing data entry tasks in accordance with the client's quality requirements and specifications.

Duties and Responsibilities:

• Processes documentations for Title and Escrow and/or uses it as references for deliverables as instructed in the operating procedures and work instructions and ensures accurate completion and on time delivery of files to satisfy agreed Key Result Areas (KRAs) with the clients.
• Raises queries for any unclear instructions and informs immediate superior and/or global/onshore partners (if applicable) of any discrepancies and problems encountered while doing the assigned task to make certain that all deliverables are completed accurately and properly.
• Reports all issues encountered with client-supplied applications and machine/network breakdown to immediate superior on a timely manner for a seamless production.
• Attends and completes training, project orientations, job-related and/or other company-initiated training/s when applicable and necessary to fulfill satisfactory needs of the department and clients adhering to the specific terms and conditions indicated in the signed contract/training agreement.
• Ensures compliance to company rules and regulations.

Job Requirements:

• Completed Senior High School (SHS) or at least 2 years of college education.
• Fresh graduates are welcome to apply.
• At least 1-year relevant experience in BPO industry is an advantage.
• Willing to work on shifting schedules, including holidays and weekends.
• Work onsite at Upper Session Road, Baguio City.

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