Business Process Analyst: Drive Efficiency & Standardization

Ivoclar Vivadent Services & Support, Inc.; Santa Rosa; On-site; PHP 480,000 - 720,000; Full time

Job summary

Ivoclar Vivadent Services & Support, Inc. in the Philippines seeks a Business Process Analyst to analyze, map, document, and improve processes that boost efficiency and support company goals.

You will work with stakeholders to understand workflows, identify improvements, and document requirements and SOPs. The role emphasizes standardization, continuous improvement, and data-driven recommendations, with a focus on cross-functional collaboration and delivering clear process artifacts to drive

Qualifications

• Bachelor's degree (see above) or equivalent in a related field.
• 2–3 years of experience in process mapping, process documentation, business analysis, or process improvement.
• Strong knowledge of process mapping methodologies and tools (Visio, Lucidchart, Bizagi, or similar).
• Experience documenting workflows, SOPs, policies, and business requirements; strong analytical and communication skills.

Responsibilities

• Conduct process mapping and workflow documentation for existing and future-state processes.
• Collaborate with stakeholders to gather requirements and understand business needs.
• Identify process gaps, bottlenecks, risks, and opportunities for improvement.
• Develop and maintain process documentation, SOPs, and related artifacts.
• Support process standardization, optimization, and continuous improvement initiatives.
• Analyze process performance data and provide recommendations to improve efficiency and effectiveness.
• Facilitate process reviews, workshops, and stakeholder discussions as needed.
• Ensure process documentation is accurate, current, and aligned with business objectives.

Skills

Process mapping

Stakeholder management

Documentation

Analytical thinking

Communication

Education

Bachelor's degree in Business Administration

Industrial Engineering

Information Technology

Management

Tools

Visio

Lucidchart

Bizagi

Excel

PowerPoint

Job description

Ivoclar Vivadent Services & Support, Inc. in the Philippines seeks a Business Process Analyst to analyze, map, document, and improve processes that boost efficiency and support company goals.

You will work with stakeholders to understand workflows, identify improvements, and document requirements and SOPs. The role emphasizes standardization, continuous improvement, and data-driven recommendations, with a focus on cross-functional collaboration and delivering clear process artifacts to drive