Business Partnership Specialist

eTap Inc.; Makati; On-site; PHP 800,000 - 1,400,000; Full time

Benefits offered by this job

Performance Bonus

HMO

Job Training

Professional Development

Medical Reimbursement

Job summary

eTap Inc. in Makati is seeking a Business Partnerships Specialist to lead strategic growth with key whale accounts, building C-suite relationships and driving multi-year expansion across deployments and services.

You will coordinate across Business Acquisition, Operations, Product, and EMSI, manage complex B2B partnerships, renegotiate contracts, and mentor junior staff while ensuring risk controls and alignment with GRC frameworks.

Qualifications

• Bachelor’s degree in Business, Marketing, or related field.
• Advanced CRM proficiency.
• Minimum of 4-5 years experience in Account Management, preferably in FMCG, Fintech, Payments, Banking Partnerships, or Self-service Technology.
• Proven experience in handling complex B2B partnerships.
• Exposure to end-to-end deal lifecycle, including commercial structuring, account aftersales management, and implementation coordination.

Responsibilities

• Formulate and execute multi-year growth strategies for assigned whale accounts to scale deployment footprint.
• Cultivate and manage strategic relationships with C-suite and key decision-makers to ensure long-term alignment and retention.
• Champion the adoption of advanced eTap solutions and supplementary services within existing accounts to generate high-value incremental revenue streams.
• Proactively anticipate and mitigate operational risks and ensure compliance with Information Security and GRC frameworks.
• Lead high-level QBRs for assigned whale accounts, aligning partner objectives with eTap’s scaling initiatives.
• Lead multi-departmental initiatives by coordinating resources across Business Acquisition, Operations, Product, and EMSI to deliver enterprise solutions.
• Coach Junior Specialists on negotiation strategies, risk escalation, and ecosystem monetization to elevate the team's commercial acumen.
• Review and renegotiate existing enterprise contracts to secure renewals and optimize terms.
• Lead business process improvements, update SOPs/SLAs, and drive operational efficiency and account growth.

Skills

Advanced CRM proficiency

Account management

B2B partnerships

Executive relationship management

Negotiation

Education

Bachelor's degree in Business/Marketing or related

Tools

Salesforce

Job description

On-site - Makati 3-5 Yrs Exp Bachelor Full-time

Job Description

Medical Reimbursement

Employee Recognition and Rewards

Performance Bonus

Government Mandated Benefits

Insurance Health & Wellness

HMO

Professional Development

Job Training, Professional Development

Read More

About Electronic Transfer and Advance Processing Inc. (eTap Inc.)

Founded in 2015, Electronic Transfer and Advance Processing Inc. (eTap Inc.) is a

Philippine based financial technology company and a leading provider of custom

self service transaction machines and payment systems. Through innovation and a

customer focused approach, eTap supports telecom providers, digital banks, and

payment aggregators in expanding financial access across communities.

Becoming part of the eTap community means joining a forward thinking

organization committed to shaping the future of financial services. At eTap Inc., we

value innovation, teamwork, and meaningful impact. If you are passionate about

technology and eager to contribute to solutions that improve everyday financial

access, eTap Inc. offers an exciting environment to grow your career.

What a Business Partnership Specialist Looks Forward to Doing Well

The Business Partnerships Specialist leads the strategic development of assigned whale accounts by building C‑suite relationships and influencing executive decisions to maximize long‑term retention and commercial success.

What you will do

1. Long-Term Footprint & Revenue Scaling.

• Formulate and execute comprehensive, multi-year growth strategies for assigned whale accounts to aggressively scale deployment footprint and accelerate the company's vision.

2. Executive Retention & Commercial Alignment

• Cultivate and manage strategic relationships with C‑suite and key decision‑makers within partner organizations to ensure long‑term commercial alignment and retention.
• Champion the adoption of advanced eTap solutions and supplementary services within existing accounts to generate high‑value incremental revenue streams.

4. ComplexRisk & Governance Enforcement

• Proactively anticipate and mitigate critical operational risks.
• Act as the senior escalation point to ensure all account strategies strictly adhere to centralized Information Security and GRC frameworks

5. Strategic Growth Alignment

• Lead high‑level Quarterly Business Reviews (QBRs) for assigned whale accounts, aligning partner objectives directly with eTap’s strategic scaling initiatives.
• Lead complex, multi‑departmental initiatives by orchestrating resources across Business Acquisition, Operations, Product teamsand EMSI to deliver customized enterprise solutions.

7. Account Management Coaching and Development

• Act as a senior peer mentor to the broader account management team (IC‑1 and IC‑2). Coach Junior Specialists on highly integrated negotiation strategies, systemic risk escalation protocols, and best practices for ecosystem monetization to rapidly elevate the division's overall commercial acumen

8. Strategic Contract Governance & Commercial Optimization

• Proactively review and renegotiate , when needed, existing enterprise contracts to secure long‑term renewals, optimize commercial terms, and ensure continuous alignment with the group's evolving GRC frameworks and revenue targets.

9. Business Process Improvement & Operational Optimization

• Lead business process improvement initiatives by identifying inefficiencies, streamlining workflows, and implementing standardized, scalable solutions that enhance service delivery, partner experience, operational efficiency, and account growth.
• Recommend improvements and update SOPs, operational guidelines, and SLAs to ensure consistency, compliance, service excellence, and achievement of performance standards.
• Conduct process reviews and root‑cause analyses to identify improvement opportunities, mitigate risks, and drive continuous operational improvement.

Why should you join us?

• You would be part of a pioneering company that leads innovation in financial technology and promotes greater financial inclusion, impacting communities across the country.
• Company that thrives on innovation and collaboration.
• Dynamic environment where you can develop your skills in technology, customer service, and leadership.
• The company promotes a culture of teamwork, ingenuity, and customer‑centric focus.
• Company that seeks to make financial services more accessible to everyone, enhancing the prosperity of communities.

Why you shouldn’t

• If you’re not particularly interested in the fintech industry or working with highly technical systems, the role might not align with your career goals.
• If you prefer a slower‑paced work environment, this environment might not be ideal.
• If you are less innovative work culture, ingenuity, collaboration we’re probably not the right fit for you.
• If you’re not passionate about working on your job, it might feel unfulfilling in the long run. Joining eTap Inc. whose mission aligns with your interests is crucial for job satisfaction and growth.

Why You

• Bachelor’s degree (Business, Marketing, or related).
• Advanced CRM proficiency. Certifications in strategic B2B sales or fintech compliance are a plus.
• Minimum of 4 - 5 years experience in Account Management preferable in FMCG, Fintech, Payments, Banking Partnerships, or Self‑service Technology
• Proven experience in handling complex B2B partnerships
• Exposure to end‑to‑end deal lifecycle, including commercial structuring, Account aftersales management, and implementation coordination

Join the Revolution: Be Part of eTap Inc.

Are you ready to step into a world where technology meets innovation, and every day is an adventure? At eTap Inc. we’re not just another fintech company, we're trailblazers on a mission to transform the financial landscape in the Philippines!

Customer Relationship Management Salesforce Attention to Detail Lead Generation Communication Sales Management Sales Support