Business Partner - Specialist Sales Development

Concentrix; Makati; On-site; PHP 420,000 - 700,000; Full time

Benefits offered by this job

Health Insurance with Dental Coverage

Paid Time off

Bereavement Leave

Life Insurance

Group Personal Accident Program

Employee Assistance Program

Rewards and recognition programs

Wellness Incentive Program

Learning and Development Programs

Job summary

Concentrix in Makati is hiring a Business Partner - Specialist, Sales Development to drive outbound prospecting, qualify leads, and help the Sales and Marketing teams reach market development goals. You will identify the best solutions for customers and ensure data is accurately captured in CRM.

You will manage a high volume of outbound calls and emails daily, learn the product and services thoroughly, and work with teammates to deliver a professional experience while meeting personal and team

Qualifications

• 2+ years in customer service or sales-focused roles.
• Proven track record meeting personal and team sales quotas.
• Experience with high-volume calling and email outreach.
• Ability to learn new technology and data quickly.
• Proficient in MS Office and CRM systems.

Responsibilities

• Follow outbound contact schedule to reach targeted potential customers identified through prospecting.
• Assess and prioritize leads from sales, trials, partners and other sources.
• Qualify the BANT (budget, authority, need and timeline) of leads.
• Help Sales and Marketing reach Market Development related goals.
• Identify best solutions for customers and how to implement them.
• Foster trust between customers and clients.
• Master product knowledge and service technicalities to assess client requirements.
• Handle high volume of outbound calls and emails daily.
• Work with team to provide a professional experience during all interactions.
• Maintain CRM to ensure data is captured accurately.

Skills

Customer service

Sales

CRM

Salesforce.com

MS Office

Problem solving

Tools

Salesforce.com

Job description

Job Description:

Business Partner - Specialist, Sales Development

You Will

• Follow outbound contact schedule to reach targeted potential customers identified through prospecting
• Assess and prioritize leads from sales, trials, partners and other sources
• Qualify the BANT (budget, authority, need and timeline) of leads
• Help Sales and Marketing reach Market Development related goals
• Help identify the best solutions for customers and how to implement those solutions
• Foster trust between customers and clients
• Reach mastery of product knowledge and technical understanding of services to assess client requirements
• Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
• Manage high volume of customer contacts through phone and email each day - majority of communication is outbound
• Work with your team and management to provide a professional experience during all interactions with customers and prospects
• Maintain the customer management system (CRM) to ensure all relevant data is captured

You Have

• 2+ years of experience working in a customer service or sales capacity
• Prior success in achievement of personal and team sales quota/goals
• Experience in high-volume calling
• Experience learning new technology and data
• Problem solving skills
• Experience learning new technology
• Prior knowledge of MS Office programs
• Experience working with Salesforce.com or similar CRM
• Experience or willingness to work from home

Our Benefits/Perks

• Health Insurance with Dental Coverage for Employees
• Paid Time off
• Bereavement Leave
• Life Insurance
• Group Personal Accident Program
• Employee Assistance Program
• Rewards and recognition programs
• Wellness Incentive Program
• Learning and Development Programs

Requirements: