Business Operations and Projects Specialist | AU | WFH

Staff Domain Inc; Metro Manila; Remote; PHP 502,000 - 725,000; Full time

Benefits offered by this job

HMO

Dental Insurance

Life Insurance

Paid Leave

Team Activities

Job summary

Staff Domain Inc. is seeking a curious and adaptable Business Operations and Projects Specialist to work directly with the CEO of a growing Australian healthcare organisation.

This role blends financial administration, reporting, systems improvement, and strategic projects with about 40% operational support and 60% project work. You'll own portions of budgeting, invoicing, dashboards, and process documentation, while expanding your skills in CRM, AI-enabled analytics, and SharePoint as the

Qualifications

• Financial literacy and experience in bookkeeping, accounting, or finance-related operations.
• Strong Excel skills (Pivot Tables, XLOOKUP, INDEX/MATCH) and data analysis.
• Proficient in Microsoft 365 apps (Word, PowerPoint, Outlook, Teams, SharePoint).
• Excellent written and spoken English with clear communication.

Responsibilities

• Prepare payroll data and quality assurance checks prior to processing.
• Draft invoices and support reconciliation activities; assist budgeting and forecasting.
• Develop management reports and performance dashboards; financial modelling basics.
• Support HR administration and workforce reporting; document processes.

Skills

Financial literacy

Excel skills

Microsoft 365

English communication

Ownership mindset

Problem solving

Organizational skills

Adaptability

Tools

SharePoint

CRM platforms

Copilot

Claude

Job description

Setup and Location: Work From Home - Philippines

Work Schedule: 9:00 AM-6:00 PM (AEST) | 6:00 AM-3:00 PM (PH Time)

Employment Type: Full-time

Ready to do work that actually excites you?

We're looking for a curious and highly adaptable Business Operations and Projects Specialist to work directly with the CEO of a growing Australian healthcare organisation. In this role, you'll support business operations, financial administration, reporting, systems improvement, and a range of strategic projects, with around 40% of your time focused on operational support and 60% on project-based work. This is an ideal role for someone who enjoys figuring things out, learns quickly, and is confident working through ambiguity and unfamiliar challenges. You'll have the opportunity to take ownership of meaningful projects, improve the way the business operates, and grow into broader operations responsibilities over time.

What You'll Do

You’ll be the kind of person who:

Financial & Corporate Operations

• Prepare payroll data and conduct quality assurance checks prior to processing.
• Prepare draft invoices and support reconciliation activities.
• Assist with budgeting, forecasting, and financial planning activities.
• Prepare management reports and performance dashboards.
• Perform basic financial modelling and business analysis.
• Support HR administration and workforce reporting.
• Prepare reports, presentations, and business documentation.

Projects & Continuous Improvement

• Support CRM rebuild and optimisation projects.
• Map, review, and document business procedures and workflows.
• Develop training curricula and learning materials.
• Support AI-enabled data analysis and reporting initiatives.
• Assist with AI-supported internal audit and compliance projects.
• Develop and maintain SharePoint sites.
• Support Microsoft 365 optimisation and workflow automation.

What You Bring

• Financial literacy and experience in bookkeeping, accounting, finance, operations, or business analysis.
• Strong Excel skills, including Pivot Tables, XLOOKUP, INDEX/MATCH, data cleansing, and basic financial modelling.
• Strong Microsoft 365 capabilities, including Word, PowerPoint, Outlook, Teams, and SharePoint.
• Ability to quickly learn and adapt to new technologies, including Copilot, Claude, and CRM platforms.
• Excellent written and spoken English with strong communication skills.
• A proactive, ownership-driven approach with the ability to take responsibility for outcomes without requiring detailed instructions.
• Confidence in tackling unfamiliar tasks, solving problems independently, and identifying practical solutions.
• Strong interpersonal skills, with the confidence to communicate with managers and follow up for information when required.
• A curious, adaptable, and highly organised approach to managing varied responsibilities and priorities.
• Ability to break down complex problems into clear, manageable steps.

Why You'll Love Working Here

• HMO, Dental, and Life Insurance for you and one free dependent from day one (with the option to enroll additional dependents).
• Paid Leaves: Birthday, Vacation, Medical, and Maternity (up to 6 Vacation Leaves are convertible to cash on your anniversary).
• Employee Engagement Activities: Year-End Party, Family Day, Team Building, and more!.