Business Intelligence Analyst I | Teleperformance MOA

Teleperformance; Philippines; On-site; PHP 391,000 - 614,000; Full time

Benefits offered by this job

Competitive salary

Health benefits

Career advancement opportunities

Collaborative environment

Job summary

Teleperformance Philippines is seeking an entry level Business Intelligence Analyst I to support data-driven decisions. On-site at our MOA site, you will collect, analyze, and interpret data to uncover insights that drive business success.

You will build databases, create dashboards, and communicate findings to stakeholders while collaborating with cross-functional teams and staying current with BI best practices.

Qualifications

• Bachelor's degree in a quantitative field such as Statistics, Mathematics, Economics or Computer Science.
• Proficiency in data analysis tools and programming languages such as SQL, Excel and Python.
• Strong analytical and problem-solving skills with the ability to turn data into meaningful insights.
• Excellent communication and presentation skills to effectively convey complex information to non-technical audiences.
• Attention to detail and a keen interest in understanding business processes and industry trends.
• Willingness to learn and adapt to new technologies and methodologies.

Responsibilities

• Gather, clean, and organize data from various sources to build comprehensive databases and reports.
• Perform data analysis using statistical methods and tools to identify trends, patterns, and opportunities.
• Generate insightful reports, dashboards, and visualisations to communicate findings to key stakeholders.
• Collaborate with cross-functional teams to understand business requirements and translate them into actionable data solutions.
• Stay up to date with industry best practices and emerging technologies in the world of business intelligence.
• Continuously improve data processes and workflows to enhance efficiency and data quality.

Skills

Analytical skills

Problem solving

Attention to detail

Willingness to learn

Education

Bachelor's degree in quantitative field

Tools

SQL

Excel

Python

Job description

About the Role

As an (Entry Level) Business Intelligence Analyst I at Teleperformance, you will play a crucial role in supporting the company's data-driven decision making. Working on-site at our MOA site, you will be responsible for collecting, analysing, and interpreting data to uncover valuable insights that drive business success.

What You'll Be Doing

1. Gather, clean, and organize data from various sources to build comprehensive databases and reports
2. Perform data analysis using statistical methods and tools to identify trends, patterns, and opportunities
3. Generate insightful reports, dashboards, and visualisations to communicate findings to key stakeholders
4. Collaborate with cross-functional teams to understand business requirements and translate them into actionable data solutions
5. Stay up to date with industry best practices and emerging technologies in the world of business intelligence
6. Continuously improve data processes and workflows to enhance efficiency and data quality

What We're Looking For

1. Bachelor's degree in a quantitative field, such as Statistics, Mathematics, Economics, or Computer Science
2. Proficiency in data analysis tools and programming languages, such as SQL, Excel, and Python
3. Strong analytical and problem-solving skills with the ability to turn data into meaningful insights
4. Excellent communication and presentation skills to effectively convey complex information to non-technical audiences
5. Attention to detail and a keen interest in understanding business processes and industry trends
6. Willingness to learn and adapt to new technologies and methodologies

What We Offer

At Teleperformance, we prioritise the well-being and development of our employees. We offer a competitive salary, comprehensive health and wellness benefits, and opportunities for career advancement. Our collaborative and inclusive work environment empowers you to thrive and make a meaningful impact on the business.

About Us

Teleperformance is a global leader in outsourced customer experience and business process services. With a presence in 80 countries and over 420,000 employees, we are committed to creating exceptional experiences for our clients and their customers. Join our team and be a part of our ongoing...