BI Developer: Data-Driven Insights for CX Ops

Teleperformance; Bacoor; On-site; PHP 500,000 - 900,000; Full time

Job summary

Teleperformance, based in Bacoor City, Cavite, seeks a skilled Business Intelligence Developer to transform raw data into actionable insights. The role focuses on dashboards, data models, ETL, and data governance to drive operational efficiency in call centre operations.

You will work with Power BI, SQL, and Python, collaborating with IT and business teams to deliver analytics that inform strategic decisions. This full-time position emphasizes data quality and scalable BI solutions.

Qualifications

• Proficient in SQL with complex queries and data modelling.

Responsibilities

• Design, develop, and maintain BI solutions, dashboards, and reports.
• Collaborate with stakeholders to gather requirements and translate them into technical specs.
• ETL data from multiple sources ensuring accuracy and accessibility.
• Build and optimize data models, data warehouses, and data pipelines.
• Create interactive visualisations with BI tools for executive insights.
• Monitor BI systems and ensure data quality and performance.
• Provide end-user training and technical support on BI tools.

Skills

Advanced SQL

Dashboard & Reporting

Python Knowledge

Automation & Scripting

Ad-Hoc Analysis

AI Literacy & Tooling

AI Data Security & Privacy

Tools

Power BI

Tableau

Looker

Snowflake

BigQuery

Databricks

Pandas

NumPy

Matplotlib

Seaborn

GitHub Copilot

Cursor

Job description

Teleperformance, based in Bacoor City, Cavite, seeks a skilled Business Intelligence Developer to transform raw data into actionable insights. The role focuses on dashboards, data models, ETL, and data governance to drive operational efficiency in call centre operations.

You will work with Power BI, SQL, and Python, collaborating with IT and business teams to deliver analytics that inform strategic decisions. This full-time position emphasizes data quality and scalable BI solutions.