Business Development Officer

GSS HR Solutions Private Limted; Quezon City; On-site; PHP 800,000 - 1,200,000; Full time

Job summary

GSS HR Solutions Private Limted in Metro Manila is seeking an experienced Account Manager to oversee and grow IT services accounts. The role focuses on lead generation, nurturing existing clients, qualifying opportunities, and converting leads into sales, with close collaboration with the technical team.

You will present to clients, manage billing processes, generate pipelines and reports, and support accounts receivable.

Qualifications

• Must have a degree in Information Technology, Computer Science, Computer Engineering, or any IT-related courses.
• Position may also consider graduates of Business Administration, Marketing, Industrial Engineering, Management Engineering, Commerce, or any business-related course.

Responsibilities

• Oversees and manages lead generation as well as nurturing of all current accounts.
• Identifies and qualifies account opportunities. Converts leads to sales.
• Monitors and manages account segmentation, industry identification and client communication.
• If needed, conducts client presentations.
• Collaborates with immediate head in the development of new businesses.
• Maintains and updates client records and updates, news and changes.
• Communicates, monitors, and ensures proper billing and accreditation procedures.
• Reports generation: pipeline/funnels, annual and monthly reports, and profit/loss generation.
• Collaborates with the technical team for scope, assumptions and constraints to translate requirements into a quantitative value.
• Enlists the support of technical specialists and resources as needed.
• Assists in Accounts Receivable in completion of needed paper works.

Skills

Lead generation

Account management

B2B sales

CRM tools

Presentations

Negotiation

Time management

Client communication

Analytical thinking

Education

Degree in Information Technology / Computer Science / IT-related

Degree in Business Administration / Marketing / Industrial Engineering / Commerce

Tools

CRM software

Productivity tools

Job description

• Oversees and manages lead generation as well as nurturing of all current accounts.
• Identifies and qualifies account opportunities. Converts leads to sales.
• Monitors and manages account segmentation, industry identification and client communication.
• If needed, conducts client presentations.
• Collaborates with immediate head in the development of new businesses.
• Client Consultation
• Conducts client problem/ needs analysis
• Creates appropriate proposal based on the requirements of the client.
• Client Information and Awareness
• Maintains and updates client records and updates, news and changes.
• Communicates, monitors, and ensures proper billing and accreditation procedures.
• Reports Generation
• Generates the following reports:
• Pipeline and funnels updates
• Annual and monthly reports
• Profit and Loss Generation and Submission
• Organizational Alignment
• Collaborates with the technical team for the needed scope of work, assumption dependencies and constraints or any other technical specifications needed to translate specific requirements into a quantitative value.
• Enlists the support of technical specialists, implementation resources, service resources ad other management resources, as needed.
• Administrative Duties
• Collaborates with the Admin Specialist in the completion of accreditation requirements.
• Assists in Accounts Receivable in completion of needed paper works

Educational Background:

• Must have a degree Information Technology, Computer Science, Computer Engineering, or any IT-related courses.
• Position may also consider graduates of Business Administration, Marketing, Industrial Engineering, Management Engineering, Commerce, or any business-related course.

Specific Skills and Attitude:

• Oral Expression — Talking to others to convey information effectively.
• Oral Comprehension – ability to listen and understand information and ideas presented through spoken words.
• Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Written Expression — Communicating effectively in writing as appropriate for the needs of the audience.
• Service Orientation — Actively looking for ways to help people.
• Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.
• Coordination and Collaboration — adjusting actions in relation to others’ actions.
• Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
• Time Management — Managing one’s own time and the time of others. Ability to hit deadlines and finish projects based on a committed timeline.

Work Experience:

• Must have at three (3) years of experience in a similar position, working for an IT services and solutions company or a managed services company.
• Must have a proven track record in sales in a B2B industry.
• Experience in handling finances ad working within specific timelines, an advantage.
• Must have extensive experience in conducting presentation and negotiating deals.
• Preferably with prior experience in the use of different CRM and various productivity tools.