Business Development Officer

But First, Coffee; Mandaluyong; On-site; PHP 446,000 - 781,000; Full time

Job summary

But First, Coffee is seeking a Franchise Sales Executive in Metro Manila to generate, manage, and convert franchise inquiries for BFC and DRYP. You will own the sales process from inquiry to closing and handover to the Franchise team.

In this role you will source locations, handle inbound/outbound sales, qualify leads, prepare proposals, and maintain CRM records while coordinating with Franchise, Projects, Marketing, Operations, and Finance teams.

Qualifications

• End-to-end site acquisition experience
• Background in sales, business development and expansion, or account management
• Ability to manage multiple products, services, and price points
• Strong communication skills (written and verbal)
• Highly organized, detail-oriented, and process-driven
• Comfortable handling high inquiry volumes and fast-paced environments
• Experience in franchise, projects, or services sales is an advantage
• Professional and client-facing demeanor

Responsibilities

• Generate, manage, and convert franchise inquiries for But First, Coffee (BFC) and DRYP throughout the sales process
• Conduct site acquisition and leasing activities, including location sourcing, market assessment, site evaluation, lease negotiations, and contract documentation for new store opportunities
• Handle inbound and outbound sales inquiries across all assigned brands
• Qualify leads based on budget, timeline, decision-maker, and readiness
• Maintain consistent follow-ups and ensure no leads are missed or stalled
• Prepare quotations, proposals, and sales endorsements as needed
• Maintain accurate and updated sales pipelines and CRM records
• Coordinate with Franchise, Projects, Marketing, Operations, and Finance teams
• Ensure proper client handover to relevant internal teams after closing
• Meet defined response-time SLAs and sales performance target

Skills

Site acquisition

Sales / business development

Account management

Communication

Organization

Franchise sales

Job description

The primary responsibility of this role is to generate, manage, and convert franchise inquiries for But First, Coffee (BFC) and DRYP. The role will handle potential franchisees throughout the sales process—from initial inquiry and qualification to proposal, follow-up, closing, and proper endorsement to the Franchise team.

Key Responsibilities

• Conduct site acquisition and leasing activities, including location sourcing, market assessment, site evaluation, lease negotiations, and contract documentation for new store opportunities.
• Handle inbound and outbound sales inquiries across all assigned brands
• Qualify leads based on budget, timeline, decision-maker, and readiness
• Maintain consistent follow-ups and ensure no leads are missed or stalled
• Prepare quotations, proposals, and sales endorsements as needed
• Maintain accurate and updated sales pipelines and CRM records
• Coordinate with Franchise, Projects, Marketing, Operations, and Finance teams
• Ensure proper client handover to relevant internal teams after closing
• Meet defined response-time SLAs and sales performance target.

Qualifications & Requirements

• End-to-end site acquisition experience
• Background in sales, business development and expansion, or account management
• Ability to manage multiple products, services, and price points
• Strong communication skills (written and verbal)
• Highly organized, detail-oriented, and process-driven
• Comfortable handling high inquiry volumes and fast-paced environments
• Experience in franchise, projects, or services sales is an advantage
• Professional and client-facing demeanor

Performance Expectations

• Clear ownership of assigned sales streams and brands
• Timely responses to inquiries in line with defined SLAs
• Accurate and updated sales pipeline tracking
• Consistent follow-ups and conversion monitoring per brand
• Weekly and monthly sales reporting to the Business Development Manager