Business Continuity Officer

East West Banking Corporation; Mandaluyong; On-site; PHP 600,000 - 900,000; Full time

Benefits offered by this job

Career development

Competitive salary package

Performance-based incentives

Mentorship

Job summary

East West Banking Corporation's Operations team in Ortigas is seeking an experienced Business Continuity Officer. You will support the Bank's Business Continuity Management program by developing, implementing, and strengthening strategies to ensure resilience and timely recovery from disruptions.

You will collaborate with business units and IT to coordinate continuity planning and governance. We offer a collaborative work environment with opportunities for growth and exposure to industry best

Qualifications

• Bachelor's degree in Business or related field.
• At least 2 years in operations, technology, or business continuity within financial services.
• Knowledge of BCM, disaster recovery, crisis management, and resilience best practices.
• Experience developing or supporting disruption response processes.

Responsibilities

• Conduct and consolidate risk assessments and business impact analyses.
• Facilitate continuity training and refreshers to strengthen preparedness.
• Plan, coordinate, and execute tests, drills, and recovery activities.
• Maintain documentation from critical external providers, ensuring accuracy and alignment.
• Assist in execution of recovery plans during disruptions to restore operations.
• Support updates to policies, methodologies, recovery strategies, and budgets for BCM.
• Collaborate with business units and IT to ensure timely requirements and governance.

Skills

Stakeholder management

Coordination

Education

Bachelor's degree in Business or related field

Job description

Our Operations team is looking for experienced professionals to join us in Ortigas as a Business Continuity Officer.

In this role, you will support the Bank's Business Continuity Management program by helping develop, implement, maintain, and strengthen strategies that ensure operational resilience and effective recovery from business disruptions.

You will work closely with business units and IT teams to coordinate continuity planning activities, support governance requirements, and enhance the organization's preparedness for potential disruptions.

East West Banking Corporation (EastWest) is one of the largest universal banks in the Philippines, and is committed to continuously invest in people and in process, product, and service enhancements, and embrace new ideas to enhance the EastWest experience.

We empower our employees to drive their careers and are committed to provide the runway for them to grow. We value teamwork and individual initiative. Join us and be part of a highly engaged team, and a workplace that promotes development and goal attainment.

Whether you're just starting out, or already a seasoned professional, EastWest can help you unleash your potential, and bridge the gap between dream to success.

What the role will entail

• Conduct and consolidate risk assessments and business impact analyses from business units and IT teams to support the Bank's business continuity and resilience objectives.
• Facilitate business continuity training, awareness programs, and refresher sessions to strengthen organizational preparedness and response capabilities.
• Support the planning, coordination, and execution of business continuity tests, drills, exercises, and recovery readiness activities.
• Maintain and review documentation from critical external service providers, ensuring accuracy, completeness, and alignment with continuity requirements.
• Assist in the execution and coordination of recovery plans during business disruptions to support timely restoration of critical operations.
• Contribute to the enhancement of the Business Continuity Management program by supporting updates to policies, methodologies, recovery strategies, plans, roles, and budgets.
• Collaborate closely with business units and IT teams to ensure timely submission of requirements, compliance with continuity standards, and effective program governance.

What we're looking for

• Bachelor's degree in either Business or any related field
• Minimum of 2 years of experience in operations, technology, business continuity, or a related role within the financial services industry.
• Knowledge of business continuity management, disaster recovery, crisis management, and operational resilience best practices.
• Experience in developing, implementing, or supporting processes and procedures for business disruption response and recovery.
• Strong stakeholder management and coordination skills, with exposure to regulatory, compliance, or government-related engagements.

What you can expect from joining our team

• Career development and training opportunities
• Competitive salary package and benefits
• Performance-based incentives and recognition programs to reward high-performing individuals
• Opportunity to work with industry experts and be mentored by them
• Defined career progression paths to guide you in your professional growth

To know more about us, and our career opportunities visit https://careers-page.com/eastwest-bank