Business Continuity Officer

EastWest Bank; Mandaluyong; On-site; PHP 700,000 - 900,000; Full time

Job summary

EastWest Banking Corporation in Ortigas is seeking a Business Continuity Officer to bolster the bank's resilience. The role focuses on developing, implementing, and strengthening continuity strategies with collaboration across business units and IT to ensure rapid recovery from disruptions.

You will conduct risk assessments, support tests and training, and maintain external provider documentation, contributing to governance and preparedness for potential incidents.

Qualifications

• Bachelor's degree in Business or related field.
• Minimum 2 years in operations, technology, or business continuity in financial services.
• Knowledge of business continuity management, disaster recovery, crisis management, and resilience.

Responsibilities

• Conduct and consolidate risk assessments and business impact analyses.
• Facilitate business continuity training and awareness programs.
• Support planning and execution of continuity tests, drills, and recovery activities.
• Maintain documentation from critical external service providers.
• Assist in executing recovery plans during disruptions.
• Contribute to updates of policies, methodologies, and budgets.
• Collaborate with units and IT to ensure timely requirements and governance.

Skills

Risk assessment

Business continuity

Disaster recovery

Crisis management

Operational resilience

Training programs

Governance coordination

Education

Bachelor's degree in Business

Job description

About the Job

Location: Ortigas

Corporate Title: Assistant Manager

Work Arrangement: Hybrid

Our Operations team is looking for experienced professionals to join us in Ortigas as a Business Continuity Officer.

In this role, you will support the Bank's Business Continuity Management program by helping develop, implement, maintain, and strengthen strategies that ensure operational resilience and effective recovery from business disruptions. You will work closely with business units and IT teams to coordinate continuity planning activities, support governance requirements, and enhance the organization's preparedness for potential disruptions.

Your dream. Our focus.

East West Banking Corporation (EastWest) is one of the largest universal banks in the Philippines, and is committed to continuously invest in people and in process, product, and service enhancements, and embrace new ideas to enhance the EastWest experience.

We empower our employees to drive their careers and are committed to provide the runway for them to grow. We value teamwork and individual initiative. Join us and be part of a highly engaged team, and a workplace that promotes development and goal attainment.

Whether you're just starting out, or already a seasoned professional, EastWest can help you unleash your potential, and bridge the gap between dream to success.

What the role will entail

• Conduct and consolidate risk assessments and business impact analyses from business units and IT teams to support the Bank's business continuity and resilience objectives.
• Facilitate business continuity training, awareness programs, and refresher sessions to strengthen organizational preparedness and response capabilities.
• Support the planning, coordination, and execution of business continuity tests, drills, exercises, and recovery readiness activities.
• Maintain and review documentation from critical external service providers, ensuring accuracy, completeness, and alignment with continuity requirements.
• Assist in the execution and coordination of recovery plans during business disruptions to support timely restoration of critical operations.
• Contribute to the enhancement of the Business Continuity Management program by supporting updates to policies, methodologies, recovery strategies, plans, roles, and budgets.
• Collaborate closely with business units and IT teams to ensure timely submission of requirements, compliance with continuity standards, and effective program governance.

What we're looking for

• Bachelor's degree in either Business or any related field
• Minimum of 2 years of experience in operations, technology, business continuity, or a related role within the financial services industry.
• Knowledge of business continuity management, disaster recovery, crisis management, and operational resilience best practices.
• Experience in developing, implementing, or supporting processes and procedures for business disruption response and recovery.