Business Analyst – Digital Payments & Data Insights

zigzag; Philippines; On-site; PHP 700,000 - 1,100,000; Full time

Job summary

ZigZag is seeking a seasoned Business Analyst to join our APAC team and build BA capability within Product. You will focus on improving and growing our digital payments product capability for customers, leading cross-functional analysis across technical, financial, and social topics.

You will work with product, engineering, finance, marketing and sales to enhance existing products, support pricing analysis, and drive data-informed decisions across the business.

Qualifications

• 5+ years’ experience in a similar Business Analyst or technical analytical role.
• Academic qualifications in Computing, Business, Economics, Finance, Statistics, or related discipline.
• Understanding of technologies, payment methods, business models, and customer problems.
• Experience with financial products, payments, and digital business models.
• Hands-on experience with data reporting tools such as Looker, Tableau, SQL.

Responsibilities

• Build and maintain the product team’s knowledge of key aspects of our products and services, technologies, social trends, economic conditions, regulations, and digital payments.
• Lead analysis across technical, financial, commercial, economic, and social topics using primary and secondary sources.
• Champion data-driven decision-making, building metrics, reporting, and visualisations for the product team.
• Identify challenges affecting operational effectiveness and partner with product managers to define and implement solutions.
• Work with product, engineering, finance, marketing and sales to improve existing offerings and support pricing analysis.

Job description

ZigZag is seeking a seasoned Business Analyst to join our APAC team and build BA capability within Product. You will focus on improving and growing our digital payments product capability for customers, leading cross-functional analysis across technical, financial, and social topics.

You will work with product, engineering, finance, marketing and sales to enhance existing products, support pricing analysis, and drive data-informed decisions across the business.