Business Analyst

AboitizPower; Cebu City; On-site; PHP 600,000 - 900,000; Full time

Job summary

AboitizPower seeks a Business Analyst with a strong Change Management background to bridge technical configuration and user adoption in the Philippines. You will map end-to-end processes, justify tool value, and guide planners, estimators, and engineers through a seamless transition from legacy CAD/WAM to digital systems.

The role emphasizes balancing modernization of legacy users with upskilling 4EZ manual users, and requires expertise in CM, process mapping, and stakeholder engagement to drive

Qualifications

• 5+ years in BA, Process Engineer, or Technical Change Manager on large software implementations (ERP, GIS, or EAM preferred).
• Strong proficiency in process mapping (BPMN, Visio, Lucidchart) and workflow optimization.
• Change management methodologies (e.g., Prosci ADKAR) applied to technical/process changes is a strong plus.
• Exceptional stakeholder management and on-the-floor coaching for technicians.

Responsibilities

• Map end-to-end As-Is and To-Be processes, identify deltas across DLPC, CLPC, and SEZ and legacy sites.
• Translate DXI/WACS features into operational benefits and build feature matrices for roles.
• Design and execute a 5-stage adoption framework including Baseline Audit, Localization, Champion Activation, Pilot Sprints, and Full Cutover.
• Define cutover policies, KPI dashboards, and hypercare support during go-live.

Skills

BPMN

Visio

Lucidchart

Process mapping

Stakeholder management

Change management

ERP / GIS / EAM

Job description

We are seeking a Business Analyst with a strong Change Management (CM) background to bridge the gap between technical software configuration and user adoption. You will not just manage communications; you will dive deep into engineering workflows, map out process architectures (Current vs. To-Be), justify tool value, and guide our planners, estimators, and engineers through a seamless transition. A unique challenge of this role involves balancing the modernization of legacy system users (Agila/WAM) alongside the digital upskilling of the 4EZ manual users.

Detailed Responsibilities:

• Process Architecture & Gap Analysis: Map end-to-end "As-Is" and "To-Be" operational swimlanes (Application → DXI Spatial Design →CU Costing → Construction → As-Built Closeout). Identify operational variations (deltas) across DLPC, CLPC, and SEZ, while paying special attention to the leap from manual/paper-based processes in Malvar, Balamban, Mactan, and LIMA.
• Value Translation (WIIFM): Translate technical DXI/WACS software features into tangible operational benefits (What's In It For Me) for specific roles. Build feature matrices that clearly explain how the new tools eliminate legacy pain points (e.g., Agila latency, manual BOMs, CAD rework, paper tracking).
• Onboarding & Scaling Playbook (5-Stage Adoption Framework): Design and execute a comprehensive 5-stage framework tailored to the specific needs of both the legacy-transitioning DUs and the manual-transitioning 4EZs. This framework includes:
• Baseline Audit & Readiness: Assessing hardware, network bandwidth, and current workflow maturity.
• Process Localization: Ensuring local engineering standards (CUs/Makro CUs) are accurately mapped into the new system.
• Champion Activation: Identifying and upskilling local "Change Champions" to drive peer-to-peer adoption.
• Pilot Sprints: Executing live design projects under heavy guidance to build user confidence before full launch.
• Full Cutover: Officially decommissioning legacy CAD/WAM tools and manual estimating spreadsheets.
• Training & Capability Building: Collaborate with technical implementors to develop role-based training modules, quick-reference guides, and job aids. Ensure special focus on foundational digital literacy for the 4EZ teams transitioning from manual methods.
• Adoption Governance & Hypercare: Define cutover policies for active, in-flight work orders. Establish KPI dashboards to track actual DXI usage, data quality, and efficiency. Provide active floorwalking/virtual support during the 60-day post-go-live hypercare period.

Qualifications

• Experience: 5+ years of experience acting as a Business Analyst, Process Engineer, or Technical Change Manager on large-scale software implementations (ERP, GIS, or EAM preferred).
• Technical BA Skills: Strong proficiency in process mapping (BPMN, Visio, Lucidchart) and workflow optimization. Ability to understand complex technical workflows and translate them to business users with varying levels of technical maturity.
• Change Management Frameworks: Practical experience utilizing recognized CM methodologies (e.g., Prosci ADKAR) applied to technical/process changes, not just organizational shifts. Experience driving digital transformation from manual/paper-based systems is a strong plus.
• Communication: Exceptional stakeholder management skills, capable of influencing senior engineering leaders and coaching on-the-floor design technicians.