Business Systems Analyst III

Arch Global Services Philippines; Manila; On-site; PHP 900,000 - 1,500,000; Full time

Job summary

Arch Global Services Philippines is seeking a Business Systems Analyst III to collaborate with business system owners and users, translating requests into precise specifications for complex software and data warehouse applications.

The role drives backlog prioritization, populates roadmaps, and ensures user stories are detailed for development, QA and delivery. Strong BA skills and 5–7 years’ experience are essential.

Qualifications

• Bachelor's degree in computer science, business or related field.
• 5–7 years of related experience.
• Strong analytical and problem-solving skills.
• Excellent interpersonal and communication skills.
• Experience with Agile software development processes.

Responsibilities

• Collaborate with business system owners and users to capture requests.
• Translate requests into system specifications (functional, non-functional, UI, reports).
• Drive roadmap prioritization and backlog refinement.
• Ensure stories are detailed for development and testing.
• Coordinate with software engineers and QA analysts for implementation.
• Provide guidance on feasible functionality and delivery sequencing.
• Maintain documentation and templates for BA artifacts.

Skills

Business analysis

Requirements gathering

Agile methodologies

Stakeholder management

Analytical thinking

Communication

Education

Bachelor's degree

Tools

JIRA

Confluence

Job description

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility.

The Business Systems Analyst III is responsible for collaborating with the business system owners, and users to capture the right business requests and accurately translating them to specifications that aid design, coding and testing of complex software and/or data warehouse applications within the organization. The incumbent performs a liaison function between the business users, software engineers and QA analysts for implementing software solutions to accurately realize business goals.

The incumbent will help populate the roadmap, drive prioritization of the backlog, and ensure stories are detailed enough for development to be planned for.

• Work with the business stakeholders to drive the roadmap and prioritize initiatives.
• Work with the business stakeholders to accurately capture all stakeholder requests and translate them into system specifications which typically include functional, non-functional, user interface, reports and external interface specifications.
• Work with software engineers to ensure that the engineering realization is in accordance with the functionality desired in the roadmap.
• Work with the testers to ensure that all software components are tested adequately and participates in Quality Assurance testing as theIT workload requires.
• Provides guidance to stakeholders on what functionality is possible and in what sequence of delivery.
• Manages requirements risks by proactively tracking and communicating issues, and devising methods to mitigating them.
• Liaise with other project and program areas to coordinate interdependencies and resolve issues.
• Analyzes, maps, and communicates current state and future state business processes.
• Supports stakeholders in the resolution of in-depth user questions and issues.
• Maintains a working knowledge of new technology and business analysis standards & practices.
• Collaborates with IT management to define and develop documentation & business analysis artifact standards, guidelines, processes, and templates.
• Ability to think strategically and tactically to translate long term goals into releasable components.
• Self-starter able to accomplish tasks with minimal oversight.
• In depth knowledge of business analysis processes, techniques, and work products
• Advanced knowledge and understanding of underwriting improvement and digital enablement (portals and APIs).
• Understanding experience with user experience design for web applications.
• Experience in Agile software development processes
• Excellent analytical, problem solving and organizational skills.
• Excellent interpersonal and communication skills to effectively collaborate and convey information to stakeholders and software engineers and testers.
• Requirements gathering from the business users as well as developing system specifications for projects, enhancements and bug/issues.
• Strong customer service skills to provide stakeholder systems support on high level issues.
• Excellent understanding of how technology impacts the business.
• Excellent team player with a proven background of individual contribution.
• Excellent interpersonal, documentation, communication, and presentation skills.
• Insurance and Reinsurance Knowledge is a plus

Required knowledge and skills would typically be acquired through a Bachelors degree in computer science, business or related field plus 5 to 7 years related experience.

10400 Arch Global Services (Philippines) Inc.