BRP Service Advisor

MG Greenhills; San Juan; On-site; PHP 200,000 - 320,000; Full time

Job summary

MG Greenhills in San Juan is seeking a detail-oriented insurance claims coordinator with automotive knowledge and strong customer service skills. The role involves assessing vehicle service needs, preparing damage estimates, processing insurance claims, and coordinating LOA and RO conversions, while keeping customers updated and reporting daily progress.

Ideal candidates are graduates in Automotive or Mechanical Engineering, with analytical thinking and excellent communication.

Qualifications

• Graduate of automotive course or mechanical engineering.
• Knows how to process insurance claims.
• Knowledge in automotive and car.
• Customer service oriented.
• Analytical, excellent communication skills.
• Computer literate.
• Can drive any vehicle.

Responsibilities

• Determine the type of service.
• Make an estimated report for the damages of the unit.
• Process the insurance claim to the insurance company.
• Follow up with the insurance company for the LOA.
• Check and evaluate the LOA based on the estimated repair.
• Convert LOA to RO.
• Follow up with the customer.
• Monitor the repaired unit.
• Submit the following daily reports: Released, Estimated, WIP.

Education

Automotive course/Mechanical Engineering

Tools

Insurance claims processing

Automotive knowledge

Customer service

Analytical skills

Communication skills

Computer literacy

Driving

Job description

Qualifications:

• Graduate of Automotive course/Mechanical Engineering


• Knows how to process insurance claims


• Knowledge in automotive and car


• Customer service oriented


• Analytical, Excellent communication skills


• Computer Literate


• Can drive any vehicle

Job Description:

• Determine the type of service


• Make an estimated report for the damages of the unit


• Process the insurance claim to the insurance company


• Follow up with the insurance company for the LOA


• Check and evaluate the LOA based on the estimated repair


• Convert LOA to RO


• Follow up with the customer


• Monitor the repaired unit.


• Submit the following daily reports: Released, Estimated, WIP