Branch Supervisor

Lightforce Corporation; Quezon City; On-site; PHP 420,000 - 540,000; Full time

Job summary

Lightforce Cubao Showroom is seeking a Branch Supervisor to oversee daily showroom operations, drive sales, and manage staff. You will ensure inventory accuracy, safety standards, and efficient cash handling while coordinating with multiple departments to meet branch targets.

The role emphasizes leadership, customer service, and process compliance, reporting to the Branch Manager & Operations Head. This is an in-person position at Cubao Showroom, Quezon City.

Qualifications

• Leadership and people management experience in a retail environment.
• Strong customer service orientation with ability to resolve issues.
• Experience in inventory control, cash handling, and daily sales reporting.

Responsibilities

• Oversee the daily showroom operations at Cubao Showroom to ensure smooth business operations.
• Drive branch sales performance and achieve monthly targets.
• Supervise showroom staff, schedule shifts, and monitor attendance and productivity.
• Monitor inventory levels and coordinate with Warehouse and Purchasing Departments.
• Manage cashiering operations and ensure accurate cash handling and reporting.
• Coordinate with Accounting, Warehouse, Purchasing and HR on branch needs.
• Submit daily, weekly, and monthly operational and sales reports.

Skills

Leadership

Customer service

Inventory management

Staff supervision

Cash handling

Operations coordination

Reporting

Problem solving

Education

Bachelor's degree in Business

Tools

POS system

MS Excel

Job description

Job Description

Company: Lightforce Corporation
Department: Sales & Operations
Location: Cubao Showroom – Quezon City
Reports To: Branch Manager & Operations Head

Job Summary

The Branch Supervisor is responsible for overseeing the daily operations of the Lightforce Cubao Showroom, ensuring efficient sales operations, excellent customer service, inventory accuracy, and proper staff management. The role is accountable for achieving branch sales targets, maintaining showroom standards, supervising branch personnel, and ensuring compliance with company policies and operational procedures.

Key ResponsibilitiesBranch Operations

• Oversee the daily operations of the Cubao Showroom to ensure smooth and efficient business operations.

• Ensure compliance with company policies, operational procedures, and safety standards.

• Maintain the cleanliness, organization, and professional appearance of the showroom.

• Monitor opening and closing procedures, ensuring branch security and operational readiness.

• Ensure all branch assets, equipment, and facilities are properly maintained.

Sales Management

• Drive branch sales performance and achieve monthly sales targets.

• Monitor daily sales activities and identify opportunities to increase revenue.

• Assist customers with product inquiries and provide appropriate lighting solutions.

• Resolve customer concerns and ensure excellent customer satisfaction.

• Coordinate with the Sales Team regarding ongoing projects, quotations, and customer requirements.

Team Supervision

• Supervise, motivate, and lead showroom personnel, including sales staff, cashiers, and support personnel.

• Prepare work schedules and monitor employee attendance and productivity.

• Conduct coaching, performance monitoring, and employee evaluations.

• Ensure employees comply with company policies, grooming standards, and customer service expectations.

• Recommend disciplinary actions, promotions, or recognition based on employee performance.

Inventory Management

• Monitor inventory levels and ensure product availability.

• Coordinate stock replenishment with the Warehouse and Purchasing Departments.

• Ensure proper receiving, display, storage, and handling of products.

• Conduct regular inventory inspections and assist during physical inventory counts.

• Investigate inventory discrepancies and implement corrective actions.

Cashiering & Administrative Oversight

• Supervise cashiering operations and ensure accurate processing of customer payments.

• Review daily sales reports, cash collections, and records.

• Ensure timely submission of sales, collection, and operational reports.

• Safeguard company funds, documents, and confidential business information.

Coordination & Reporting

• Coordinate with the Accounting, Warehouse, Purchasing, and HR Departments regarding branch requirements.

• Submit daily, weekly, and monthly operational and sales reports.

• Monitor branch expenses and recommend cost‑saving initiatives.

• Participate in management meetings and implement operational improvements.

Work Location: In person