Branch Manager

Meridian Shipping and Container Carrier Inc.; Tacloban; On-site; PHP 60,000 - 80,000; Full time

Job summary

A logistics company in Tacloban, Philippines, is seeking a Branch Manager to oversee operations, enhance profitability, and ensure efficient logistics services. The role involves building client relationships, managing budgets, and leading a team of professionals. Candidates should hold a Bachelor's degree in Business and have at least five years of experience in logistics, complemented by strengths in sales and marketing. The position demands strong leadership skills and a tech-savvy approach to enhancing operational performance.

Qualifications

• Bachelor’s degree in any Business-related field required.
• 5+ years of experience managing teams in a logistics environment.
• Background in sales and marketing necessary.

Responsibilities

• Oversee logistics operations for smooth functioning.
• Build and maintain customer and vendor relationships.
• Manage budgets and track key performance indicators.

Skills

Team management

Customer relationship management

Operational efficiency

Financial oversight

Sales and marketing

Tech proficiency

Education

Bachelor’s Degree in any Business related course

Tools

Microsoft Office

Canva

Gmail Suite

Job description

The Branch Manager is responsible for overseeing the overall operations, performance, and profitability of the branch. This role ensures the efficient and cost-effective movement of goods through strategic planning, team leadership, and operational excellence. The Branch Manager drives customer satisfaction, maintains compliance with industry regulations, manages budgets, and contributes to business growth by optimizing logistics services and building strong client relationships.

Key Duties and Responsibilities

1. Operations

• a.Ensure smooth day-to-day functioning of logistics operations such as warehousing, transportation, freight forwarding, and distribution.
• b.Monitor the flow of goods, ensuring timely and accurate deliveries.
• c.Optimize routing, load planning, and inventory control to improve efficiency.

2. Customer Relationship Management

• a.Build and maintain strong relationships with clients and vendors.
• b.Handle escalated customer issues and ensure high levels of customer satisfaction.
• c.Develop customized logistics solutions for key clients when needed.

3. Business Development

• a.Identify opportunities for expanding services or acquiring new clients in the region.
• b.Collaborate with Sales and Marketing in Manila Head Office and Branch teams to develop proposals and close deals.
• c.Stay up to date with industry trends and competitor activities.

4. Financial Oversight

• a.Manage branch budgets, Profit & Lost statements, and cost control measures.
• b.Track KPIs and operational metrics to identify areas of improvement or cost-saving opportunities.
• c.Approve expenditures and ensure profitability targets are met.

5. Team Leadership

• a.Supervise, train, and motivate staff including Accounting, Marketing, personnel, truck drivers, customer service reps, and administrative staff.
• b.Conduct performance reviews, handle conflict resolution, and ensure compliance with company policies.
• c.Foster a strong safety culture and ensure adherence to all health & safety regulations.

6. Compliance & Documentation

• a.Ensure compliance with local, national and transportation laws and regulations.
• b.Maintain proper documentation for audits, customs, insurance, and client reporting.
• c.Enforce SOPs and standardize workflows for consistency and legal safety.

7. Strategic Planning

• a.Develop and implement short and long-term goals for the branch.
• b.Align branch activities with corporate objectives and contribute to company-wide initiatives.
• c.Plan for peak seasons, capacity expansions, or process upgrades.

Qualifications

• Must be a Bachelor’s Degree in any Business related courses
• At least five (5) years’ experience of successfully managing a team of reports in a multi-functional logistics-based operation.
• Sales and Marketing background is required
• Tech Savvy: Canva, Gmail Suits and Office, Microsoft Office