Branch Service Head (Sta. Maria, Bulacan)

CBS China Bank Savings; Bulacan; On-site; PHP 900,000 - 1,800,000; Full time

Job summary

CBS China Bank Savings is seeking a Branch Service Head to oversee day-to-day branch operations in line with bank policies and internal controls. The role supports the Branch Head in marketing through cross-selling of bank products and services, while ensuring excellent customer service and compliance.

The successful candidate will manage cash and deposit operations, internal control, marketing, people development, and administrative tasks, requiring strong leadership and Banking operations

Qualifications

• 5+ years of experience in branch banking operations including new accounts.
• Extensive knowledge of bank policies and procedures for branch operations.
• Customer service oriented with ability to supervise people.

Responsibilities

• Oversee day-to-day branch operations in line with bank policies.
• Ensure internal control is observed at all times.
• Assist marketing through cross-selling of bank products and services.
• Manage cash management functions.
• Supervise deposit operations and related processes.
• Lead people development and handle administrative functions.

Skills

Branch banking operations

Customer service oriented

Supervision

Education

Bachelor's degree

Job description

Branch Service Head oversees the day-to-day operations of the branch. He/She ensures that branch operations adhere to the bank policies and procedures and the internal control is observed at all times. He/She assist the Branch Head in marketing through cross-selling of bank products and services.

As a Branch Service Head, she will be responsible for the following:

• 1. Cash Management Functions
• 2. Deposit Operations Functions
• 3. Internal Control and Compliance Functions
• 4. Marketing Functions
• 5. People Management & Development Functions
• 6. Administrative Functions

QUALIFICATIONS:

• Must be a college graduate of any 4 year course, preferably business course
• Must have at least 5 years experience in branch banking operations with exposure on new accounts, tellering and clearing operations.
• With extensive knowledge in bank policies and procedures for branch operations
• Customer service oriented and able to supervise people.