Branch Service Head (Kidapawan City, North Cotabato)

CBS China Bank Savings; North Cotabato; On-site; PHP 300,000 - 600,000; Full time

Job summary

CBS China Bank Savings Philippines is seeking a Branch Service Head to oversee day-to-day branch operations, ensuring adherence to bank policies and strong internal controls.

You will assist the Branch Head in marketing through cross-selling of bank products, supervise staff, and manage cash, deposits, and administrative tasks.

The role requires a college degree, at least five years in branch banking operations, and solid knowledge of branch procedures and customer service.

Qualifications

• Must be a college graduate of any 4 year course, preferably business.
• At least 5 years experience in branch banking operations with exposure on new accounts, tellering and clearing operations.
• Extensive knowledge in bank policies and procedures for branch operations.
• Customer service oriented and able to supervise people.

Responsibilities

• Cash Management Functions
• Deposit Operations Functions
• Internal Control and Compliance Functions
• Marketing Functions
• People Management & Development Functions
• Administrative Functions

Skills

People management

Customer service

Education

Bachelor degree (4-year)

Job description

Branch Service Head oversees the day-to-day operations of the branch. He/She ensures that branch operations adhere to the bank policies and procedures and the internal control is observed at all times. He/She assist the Branch Head in marketing through cross-selling of bank products and services.

As a Branch Service Head, she will be responsible for the following:

• 1. Cash Management Functions
• 2. Deposit Operations Functions
• 3. Internal Control and Compliance Functions
• 4. Marketing Functions
• 5. People Management & Development Functions
• 6. Administrative Functions

QUALIFICATIONS:

• Must be a college graduate of any 4 year course, preferably business course
• Must have at least 5 years experience in branch banking operations with exposure on new accounts, tellering and clearing operations.
• With extensive knowledge in bank policies and procedures for branch operations
• Customer service oriented and able to supervise people.