Branch Manager - Cotabato Branch

MOTORJOY DEPOT INC.; Cotabato City; Presencial; PHP 600.000 - 900.000; Jornada completa

Descripción de la vacante

Motorjoy Depot Inc. is seeking a Branch Operations Head to oversee daily branch operations, sales performance, and profitability. You will manage branch staff, customer service, inventory, and financial targets while ensuring adherence to policies and operational excellence.

The ideal candidate brings strong leadership, business acumen, and a track record of driving growth and efficiency across a multi-location retail network. A hands-on, results-driven approach is essential.

Formación

• Bachelor’s degree in Business Administration, Management, or related field.
• 2-3+ years of experience in branch operations, sales, or business management.
• Strong background in business development, financial management, and oversight.
• Proven leadership and team management skills.

Responsabilidades

• Supervise and oversee day-to-day operations for branch efficiency.
• Implement and enforce company policies, SOPs, and compliance regulations.
• Monitor branch KPIs, sales performance, and operational effectiveness.
• Ensure inventory management, stock levels, and cost control.
• Develop and execute sales strategies to achieve revenue targets.
• Identify and capitalize on new market opportunities and customer needs.
• Build and maintain relationships with clients, partners, and stakeholders.
• Lead promotional activities, marketing initiatives, and customer engagement strategies.
• Lead, train, and motivate branch staff to achieve high performance.
• Conduct coaching, mentoring, and performance evaluations.
• Foster a positive work environment focused on teamwork and customer focus.
• Manage branch financials, including budgeting and profitability analysis.
• Ensure timely reporting of sales, expenses, and operational metrics.
• Conduct risk assessments and mitigate financial and operational risks.

Conocimientos

Leadership

Team management

Sales strategy

Customer focus

Communication

Educación

Bachelor’s degree in Business Administration/Management

Descripción del empleo

Job Title: Branch Operations Head

Department: Branch Operation Management Department

Reports To: Regional Manager / Area Manager

Employment Type: Onsite | Full-time

Job Summary:

The Branch Operations Head is responsible for overseeing the overall operations, sales performance, and profitability of the branch. This role involves managing branch staff, customer service, inventory, and financial targets while ensuring compliance with company policies and operational excellence. The ideal candidate should have strong leadership skills, business acumen, and the ability to drive growth and efficiency.

Key Responsibilities:

Branch Operations & Management:

• Supervise and oversee the day-to-day operations of the branch, ensuring smooth workflow and operational efficiency.

• Implement and enforce company policies, standard operating procedures (SOPs), and compliance regulations.

• Monitor and analyze branch KPIs, sales performance, and operational effectiveness.

• Ensure optimal inventory management, stock levels, and cost control.

Sales & Business Development:

• Develop and execute sales strategies to achieve revenue targets and business growth.

• Identify and capitalize on new market opportunities and customer needs.

• Build and maintain strong relationships with clients, partners, and stakeholders.

• Lead promotional activities, marketing initiatives, and customer engagement strategies.

Team Leadership & Development:

• Lead, train, and motivate branch staff to achieve high performance and productivity.

• Conduct coaching, mentoring, and performance evaluations to ensure employee development.

• Foster a positive work environment that promotes teamwork, accountability, and customer focus.

Customer Service & Relationship Management:

• Ensure excellent customer service standards to enhance customer satisfaction and retention.

• Address customer concerns, feedback, and escalations in a professional and timely manner.

• Implement initiatives to improve the overall customer experience and brand reputation.

Financial Management & Reporting:

• Manage branch financials, including budgeting, expense control, and profitability analysis.

• Ensure accurate and timely reporting of sales, expenses, and operational metrics.

• Conduct risk assessments and implement measures to mitigate financial and operational risks.

Qualifications & Requirements:

• Bachelor’s degree in Business Administration, Management, or a related field.

• 2-3+ years of experience in branch operations, sales, or business management.

• Strong background in business development, financial management, and operational oversight.

• Proven leadership and team management skills.

• Excellent communication, problem-solving, and decision-making abilities.

Preferred Skills:

• Strong ability to analyze data, implement process improvements, and drive operational excellence.

• Customer-focused mindset with a passion for delivering exceptional service